170616 - Unable to access games on pogo.com. Error "Java corrupted or misinstalled"

Status: RESOLVED WORKSFORME

(Core Graveyard :: Java: OJI, enhancement)

Description

[Don Hamilton]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.1) Gecko/20020826
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.1) Gecko/20020826

The following error has occurred:
Java Corrupted or Misinstalled

Explanation:
This error occurs when your Java software has been either misinstalled on your
browser or if Java software has been corrupted in some way. Some of the symptoms
include a large number of "exception errors", applets not showing up (or showing
up as a blank or gray frame), and other crash problems.

How to Fix the Problem:
The best way to solve the problem is to upgrade to a newer version of the
browser you use. This will come with the latest versions of the Java software so
you'll be able to run our Classic Games properly. (You should uninstall your
current version before you begin the upgrade in order to start with a clean
setup.) If you're already using the latest version of your browser and are
experiencing this problem, it's still best if you uninstall your browser and
then reinstall to begin anew.

Reproducible: Always

Steps to Reproduce:
1.Go to www.pogo.com, choose a game to play
2.When in the game categories choose a specific room to play the game
3.After viewing the ad panel the error appears on the next screen

Actual Results:  
The following error has occurred:
Java Corrupted or Misinstalled

Explanation:
This error occurs when your Java software has been either misinstalled on your
browser or if Java software has been corrupted in some way. Some of the symptoms
include a large number of "exception errors", applets not showing up (or showing
up as a blank or gray frame), and other crash problems.

How to Fix the Problem:
The best way to solve the problem is to upgrade to a newer version of the
browser you use. This will come with the latest versions of the Java software so
you'll be able to run our Classic Games properly. (You should uninstall your
current version before you begin the upgrade in order to start with a clean
setup.) If you're already using the latest version of your browser and are
experiencing this problem, it's still best if you uninstall your browser and
then reinstall to begin anew.

Expected Results:  
The game room should resolve with chat text on one side and the game in the main
view of the page

This doesn't happen with IE 6.0 which is not my preferred browser. I have made
sure java is enabled in advanced settings but to no avail

Comment 1

[Christian :Biesinger (don't email me, ping me on IRC)]

-> OJI

Comment 2

[Olivier Cahagne]

*** Bug 202722 has been marked as a duplicate of this bug. ***

Comment 3

[Zibi Braniecki [:zbraniecki][:gandalf]]

*** Bug 202680 has been marked as a duplicate of this bug. ***

Comment 4

[Zibi Braniecki [:zbraniecki][:gandalf]]

Confirming by the number of dupes.

Comment 5

[Ken]

I am also getting the above error.  Have used Mozilla build 1.6 and upgraded
today to Firefox 0.8.  I have tested the Sun Java release 1.4.2-03 (most recent)
at Suns site to test VM and applet appears indicating Java working properly.

Comment 6

[Asa Dotzler [:asa]]

*** Bug 234525 has been marked as a duplicate of this bug. ***

Comment 7

[Gabriel Chadwick]

This wfm using Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2)
Gecko/20050409 Firefox/1.0+