Closed Bug 1707247 Opened 5 years ago Closed 4 years ago

Composition window: caret disappears after paste

Categories

(Thunderbird :: Untriaged, defect)

defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1697610

People

(Reporter: nicholasjoll, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0

Steps to reproduce:

The problem is intermittent. When it occurs it does so as a result of the following steps.

  1. Start composing an email.
  2. Cut and paste some text.

Actual results:

The caret disappears and does not reappear within the window. One can still type, but one cannot see where one's words will appear.

Expected results:

Obviously the caret should not disappear. That it does is grossly inconvenient.

I add that I am pretty sure I filed a bug on this issue before. (The problem is long-standing.) But the poverty of Bugzilla, or else of my skill in using it, means that I cannot find that report.

I can only find bug 1697610.

I can't reproduce an intermittent issue.

The report that you found is the one I meant.

You write that you 'can't reproduce an intermittent issue.' That is unclear. I presume you mean the following. (1) No intermittent issue - not just this one - is reproducible; hence (2) any such issues is unfixable.

1 is false. Hence 2 does not follow. More: an intermittent issue can be fixable even if unreproducible. Let me explain.

An intermittent issue is reproducible if by design or accident one manages to trigger the problem. I tried the accident method myself - I entered text, manipulated it in various ways, and cut and pasted it - but to no effect. Yet, the problem does occur sometimes; so in that sense I have stumbled across it. You might stumble across it too - and that might lead you to a fix. Moreover, simply looking at the code might suggest how the problem arises. If so, you might be able to fix the problem.

So, what is the obstacle you face? You have tried and failed to generate the problem? You looked at the code and saw nothing likely to cause the problem?

I accept that algorithmically reproducible problems are easier to fix.

I'm not a developer and wouldn't know how to read the code.

I also am not in the habit of copying and pasting text into messages, but could not reproduce in the tests I did with various IMAP and POP3 accounts I have.

Likewise, I tried and failed to generate the problem.

:waltS48

'Tried and failed to generate the problem': thank you for your work.

'Not a developer': ah. Do the developers have a flair on here? How do I solicit the attention of a developer, to this - seemingly rather serious - bug? I could use the 'request information' option but I do not know whose name to give.

Finally here: a relevant blog post.

(In reply to WaltS48 [:walts48] from comment #1)

I can only find bug 1697610.

I can't reproduce an intermittent issue.

(In reply to nicholasjoll from comment #2)

The report that you found is the one I meant.

Note - it will be confusing to have two nicholases posting in the same issue, if you are the same nicholas.

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → DUPLICATE
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