170945 - Mozilla crashes with GetRight Plugin [@ NPGetRt1.dll]

Status: RESOLVED WORKSFORME

(External Software Affecting Firefox :: Other, defect, P3)

Description

[Helmut Leininger]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2b) Gecko/20020923
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2b) Gecko/20020925-11

If GetRight plugin (1.30) and Gerigth (4.5d) is installed and it comes up when
you try to download a file, Mozilla crashes.
This is not the case with Mozilla builds up to 2002092308.

Reproducible: Always

Steps to Reproduce:
1.install Getright and Gertright plugin (from www.getright.com) to catch
download clicks 
2.try a download
3.

Actual Results:  
Mozilla crashes

Expected Results:  
Should not crash and pass information to Getright

See TalkBack id TB11586175Z

Comment 1

[greer]

Product ID  MozillaTrunk
Build ID 2002092511
Operating System Windows NT 5.0 build 2195
URL visited every download with getright plugin
User Comments download a file, getright plugin

Stack Trace
0xffff061d
NPGetRt1.dll + 0x1af4 (0x10001af4) 

Sounds like a problem with the GetRight plugin itself, not the browser.
Getright's web page says "This plugin *should* work with all recent Windows
versions of... Mozilla and Netscape 6.x." (emphasis mine), but I'm sure they
haven't tested it against the current Mozilla Trunk builds. :)

Which version of Getright are you using? 

Over to plugins for triage.

Comment 2

[Matthias Versen [:Matti]]

-> default owner

I dunno if they want to help us because the mozilla developers rejected the
getright developers. (They asked for a way to catch downloads in Mozilla and NS
without plugin because the plugin is only a workaround. NS4.7X has some registry
keys for this)

Comment 3

[Helmut Leininger]

The GetRight version is 4.5d (latest available from www.getright.com)
The plugin version is 1.3 (latest available from www.getright.com/opera.html)
Pls. take into account also, that it works with Mozilla builds 1.0, 1.1, 1.2b,
up to nightly 2002092308 (at least).

Comment 4

[rubydoo123]

Who rejected the GetRight folks? We would gladly work with them to get the
plug-in working in our app.

Comment 5

[Jo Hermans]

*** Bug 180278 has been marked as a duplicate of this bug. ***

Comment 6

[Matthias Versen [:Matti]]

I mean with rejected : " no solution" after over 1.5 years.
see bug 58744 (http://bugzilla.mozilla.org/show_bug.cgi?id=58744#c22)

The plugin is only a workaround and tehy want a real solution like in NS4.7x or IE

Helmut Leiniger: Is this now fixed or still broken ?

Comment 7

[rubydoo123]

assigning to anthonyd: can you run this through a debugger as well so we can
contact the developers about the issues.

Comment 8

[Keith Bowes]

I have the same problem with the Star Downloader plug-in in the nightlies, but
not in the 1.2 release.  I hope this information is useful in tracking down this
bug's cause.

Comment 9

[Patrick]

to comment 8 : there seems to be a general bugginess with downloaders in the
latest nightlies : bug 182843 shows problems with Download Accelerator.

Perhaps that one is related to this one?

Comment 10

[Matthias Versen [:Matti]]

this should now work, please reopen if you see this with 1.3 or later builds.