MailNews seems to "hang" on startup



MailNews Core
15 years ago
9 years ago


(Reporter: Roger Martensson, Assigned: Scott MacGregor)



Windows XP

Firefox Tracking Flags

(Not tracked)




15 years ago
This is a rather annoying problem.
This does not happen with the browser but only when I start the mailnews with -
mail on commandprompt(it could be the same problem via the menu)

buildid: 2002092617

What I see: Splashscreen shows. Nothing more. I can see that it takes a lot of 

The workaround I use is to delete the registry.dat file and recreate my e-
mailaccount. Then it will work again.

It works until I install a new nightly(or two). Then it just hangs and I have 
to remove the registry again.

Is there a way for me to "create" a startup-log?


15 years ago
QA Contact: gayatri → stephend
By any chance are you using 3rd-party themes such as Pinball or Orbit?

Comment 2

15 years ago
No.. I'm using the Classic View

Comment 3

15 years ago
Reporter, close Mozilla completely, then try to start Mozilla Mail directly from
the Windows Start Menu. Does that work?

Comment 4

15 years ago
I'm having this same problem. Closing Mozilla and starting mail again does not
help. If I do that, that task manager in NT says mozilla is using 100 percent of
the processor time. In my experience, that means an application is hung when
running on windows nt 4.0 workstation.

Comment 5

15 years ago
I can confirm that Problem with
Mozilla/5.0 (Windows; U; Win98; de-AT; rv:1.3b) Gecko/20030204 and all others in
the last few weeks.
For some time (=several builds) it was impossible for me to start mozilla
directly with "-mai", actually I have a big rate of hangs, but I can not find a
way to make it 100% reproducable.
Ever confirmed: true


15 years ago
Severity: normal → critical
Keywords: hang

Comment 6

15 years ago
I can confirm that Problem with
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2.1) Gecko/20021130

I found after some experimentation that replacing the XUL.mfl file in the 
user's profile with one from a newly generated profile fixed the problem (at 
least for now).

I experienced this problem once before, and a re-install and regenration of 
the profile fixed it then too.

Comment 7

14 years ago
I can confirm with Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.5) Gecko/20030925

Every startup of mail/news would hang.  The window would draw, and the mail/news
would look like it was loading my mail, but would then hang.  Windows did not
redraw, attempting to close the application using the window controls did not
work.  Killing at the application was the only way to shut it down.

moved my .mozilla directory to .mozilla.bak, restarted eliminated the hang. 
Help requested with finding actual files that might cause this.
Product: MailNews → Core

Comment 8

11 years ago
fixed and bienvenu agrees.
closing WFM
Last Resolved: 11 years ago
Resolution: --- → WORKSFORME
Product: Core → MailNews Core
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