- denied to non-UK, non-broadband users



16 years ago
4 years ago


(Reporter: asteele, Assigned: tristan)



(Whiteboard: [DENY][havecontact], URL)



16 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.1) Gecko/20020826
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.1) Gecko/20020826

The BBC has a broadband news content page which supposedly loads Real Media
video clips.  The standard - non-broadband - pages launch real player fine but
the broadband page just prompts to download the appropriate plug-in.

Seems to be an evangelism issue rather than than a real-plugin prob.

Reproducible: Always

Steps to Reproduce:
1. Launch URL
2. Click on link alongside BBC logo

Actual Results:  
Plug-in prompt displays rather than real media clip

Expected Results:  
Display the real media clip in real player - presumably within the screen rather
than as a separate window

Comment 1

16 years ago
Should, perhaps, have added that it works fine in IE6



16 years ago
Keywords: realplayer


16 years ago
Keywords: evang500
apparently, you need an IP from UK to get to this page ! I got a denial page
telling me that I had to be a UK citizen to access their services !!! 

Comment 3

16 years ago
Denial message:

The BBC broadband service is currently only
available to UK residents who have a broadband
connection with one of the following providers:

Freeserve (
Blueyonder (
AOL (AOL broadband portal)
ntl (
BT Broadband (
BT Openworld (
Tiscali (
One.Tel (

The BBC intends to expand this list to include as many UK
broadband service providers as possible. Please check
availability with your broadband service provider.

Contact page is <>.
Ever confirmed: true
OS: Windows 2000 → All
Hardware: PC → All
Summary: Real Plug-In not loading in page → - denied to non-UK, non-broadband users
Whiteboard: [DENY][havecontact]

Comment 4

16 years ago
When simply visiting the link and selecting, "Yes, I Am In UK", the page 
displays a dimininshed set of top links, however no content is provided. 
Choosing "No, I Am In UK", loads page normally, albiet the need for a java 
plugin. Apparently, an evangelism issue.

Comment 5

16 years ago
A new post to this bug has reminded me to add an update.  Mozilla 1.2.1 handles
the code on the BBCi broadband pages fine so whatever was wrong was fixed after
posting the bug - either at the BBC end or in the revisions to Mozilla.

Last Resolved: 16 years ago
Resolution: --- → FIXED

Comment 6

16 years ago

Comment 7

16 years ago
tech evang june 2003 reorg
Component: Europe: West → English Other
Product: Tech Evangelism → Tech Evangelism Graveyard
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