Closed Bug 1712341 Opened 4 years ago Closed 4 years ago

The browser crash unexpectedly

Categories

(Firefox :: Untriaged, defect)

defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: tom.chan, Unassigned, NeedInfo)

Details

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(1 file)

69.03 KB, application/x-zip-compressed
Details
Attached file Desktop.zip

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36

Steps to reproduce:

My company web page is a dashboard for lineing up,
the firefox will crash unexpectedly like maybe 1-3months.
Everytime I tried to update the version to latest and see if the issues gone, It will br back for few weeks...

Actual results:

The firefox browser crashed.

Expected results:

It should not be crashed...

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Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Component: Untriaged → General
Product: Firefox → Invalid Bugs
Resolution: --- → INVALID
Status: RESOLVED → REOPENED
Component: General → Untriaged
Ever confirmed: true
Product: Invalid Bugs → Firefox
Resolution: INVALID → ---

Tom, could please assist with a bit more information:

  1. When does the browser crash? Accessing the comment 0 dashboard page?
  2. Could you specify what version of Firefox you are using - I'd assume either Release or ESR?
  3. Could you type in address bar about:crashes and submit report if there's still available?

Atm, I don't have a Windows machine at the ready, so not sure how helpful the dmp might be.

Flags: needinfo?(tom.chan)

Closing as Resolved: Incomplete due to no update from the reporter. If anyone can still reproduce this issue, please feel free to reopen the bug. Thanks!

Status: REOPENED → RESOLVED
Closed: 4 years ago4 years ago
Resolution: --- → INCOMPLETE
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