Closed Bug 1712561 Opened 3 years ago Closed 3 years ago

nightly randomly freezing/hung on Linux

Categories

(Core :: Audio/Video: Playback, defect, P3)

Firefox 90
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: zlice555, Unassigned)

References

Details

(Whiteboard: QA-not-reproducible)

Attachments

(6 files)

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:90.0) Gecko/20100101 Firefox/90.0

Steps to reproduce:

browse the web

Actual results:

browser freezes/hangs and I have to force kill it

Expected results:

Browser shouldn't freeze.

Started after I rebuilt my profile trying to figure out another issue with youtube videos. A couple days later they started working and the browser started freezing and getting hung for seemingly no reason on random sites.

Seems similar to https://bugzilla.mozilla.org/show_bug.cgi?id=1708968 but Linux instead of Mac

Hey zlice,
I tried reproducing this issue on the latest versions of Firefox Nightly 90.0a1 (2021-05-24), beta 89.0 and release 88.0.1 but I don't get any freeze as the browsing works as expected.

Can you test the issue while in Safe Mode? You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .
Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .
If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .

Flags: needinfo?(zlice555)
Whiteboard: QA-not-reproducible

It is random, I can not test under safe or private all day. Sometimes it happens 5 times in a row, other times it happens once a day.

First - this started after creating a new profile as I said.
Second - is there a tool to rebuild your profile? I have been doing it manually (often) and with hotkeys changing every few versions, I'm sure automating it would not work for long.

This is nightly, is the build different?

Flags: needinfo?(zlice555)

Can you please capture a performance profile using the FIrefox Profiler ? You can find it here: https://profiler.firefox.com/

Flags: needinfo?(zlice555)

I'm sorry, I don't understand, how will that help if the entire browser freezes?

Flags: needinfo?(zlice555)

Setting a component for this issue in order to get the dev team involved.
If you feel it's an incorrect one please feel free to change it to a more appropriate one.

Component: Untriaged → Performance
Product: Firefox → Core

After udpating to nightly 91 I have not seen this issue for a week or so now.

"Resolving" as invalid

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → INVALID

I spoke too soon...started happening again.

If someone can re-open this please do.

Status: RESOLVED → UNCONFIRMED
Resolution: INVALID → ---

Hi.
I have the same problem also in linux but with stable Firefox since update 89.0. While browsing it hangs completely and starts using 100% of one of my cpu, it leaves me no choice but to kill it.
happens randomly, it could go one day without hanging up and the next day it could hang three times in a row, it could happen on any website and at any time.
I am using Debian Bullseye with the Mozilla binaries from their website, has happened in both xfce and kde plasma desktop environments. It happens both in my old profile and in a newly created profile (with addons). This had never happened before update 89.0. I am currently using firefox esr from debian repos and this problem does not occur.
Mozilla/5.0 (X11; Linux x86_64; rv:89.0) Gecko/20100101 Firefox/89.0

Here's my profile (so annoying to reset across random bugs).

extensions

  • ublock
  • vimium

about:config

  • smooth scrolling off
  • animations on download set to off (though not sure this works?)
  • maxRichResults 0 (see below about address bar)

preferences/settings

  • address bar history/suggestions off
  • font set to mine (not "allow websites to choose fonts")
  • homepage is about:blank
  • cache set to clear every shutdown expect for a handful of managed regular sites
  • logins off
  • sessions saved
  • warn on quit

Usage

  • Usually keep 5-20 tabs open between sessions
  • Bookmarks have search keywords linked to them (which have caused other bugs for me before)

Very disturbing update

Just had Firefox crash and lock my system. If I tried to even do a ps aux it would lock up and I had to reboot.

I have found more bug reports that are similar to this
bug #1714360
bug #1714199
bug #1711016
bug #1712620
bug #1715829

Awesome. Didn't even think to re-search. Only saw the 1 Mac issue originally.

At least 1 of these has to be the same issue right? =p

Going to try gdb like that oldest bug is doing. Haven't noticed any CPU spike when mine freezes though.

Ironic, that site will not stay open for me. Just flashes and goes blank in multile browsers.

yes the same for me weird yesterday it was working, but it does load in reading view, this is what it says .

Submit a crash report for a hung Firefox

The easiest way to help the Firefox stability team to debug these kinds of hangs is to make the hung Firefox crash and submit a crash report. Then file a bug report with the crash report ID. The steps to induce a crash are slightly different on each platform:
Linux and Mac

On Linux and Mac (Firefox >=27), sending SIGABRT to a process will trigger the crash reporter. You can use any process monitoring tool to find the Firefox process ID (PID).

Then, in a terminal, kill Firefox using a command such as this:

Replace 31042 with the PID of Firefox found above

kill -n SIGABRT 31042

on osx

kill -s SIGABRT 31042

  • The Firefox crash report UI should appear. Please check the box to send the crash report to Mozilla
  • Start Firefox. Type "about:crashes" in the URL bar and click on the top listing.
  • Create a new bug report at bugzilla.mozilla.org using this link.

Hm, I'm not that great of a debugger, but I don't know if that will help anyone trace a random crash.

The crash report from comment 13 indeed looks like the main thread was waiting for a lock which was caused by SendFlushRendering. In the meantime, the compositor thread had this CompositorBridgeParent::RecvFlushRendering call and seems to be one holding the lock at here.

Feels like a graphic issue to me, what do you think Markus?

Flags: needinfo?(mstange.moz)

(In reply to Sean Feng [:sefeng] from comment #17)

The crash report from comment 13 indeed looks like the main thread was waiting for a lock which was caused by SendFlushRendering. In the meantime, the compositor thread had this CompositorBridgeParent::RecvFlushRendering call and seems to be one holding the lock at here.

And that is waiting for the Renderer thread, which is busy in draw_perspective_spans.

Feels like a graphic issue to me, what do you think Markus?

Agreed.

Status: UNCONFIRMED → NEW
Component: Performance → Graphics: WebRender
Ever confirmed: true
Flags: needinfo?(mstange.moz)
Attached file backtrace

Here's a gdb backtrace. Donno what I'm looking at, looks like a bunch of libxul and graphics calls (I assume everything waiting for something?)

Created a new window, though I can't say if that is what caused the freeze 100%.

Attached file backtrace2

Another, idk if that helps

New tab, search keyword to amazon, freeze

I recently installed manjaro on the same machine and the hangs also happen here with firefox from the manjaro repositories.
Here is another crash report in case it helps: https://crash-stats.mozilla.org/report/index/00266645-938f-4e44-b462-6ce1a0210614.

Attached file about:support

I am attaching my about:support info.

Attached file about:support-raw

The backtraces in comment 19 and comment 20 show the main thread blocked in audioipc_server_new_client.

Component: Graphics: WebRender → Audio/Video: Playback

I see 1583996 where something similar happened.

I have had several issues with audio/video on youtube where I need to restart the browser, but I don't think anything was playing during those crashes.

Robert/Martin, any chance this could be tangentially related to the vsync changes and such that were going on lately?

I do see some waiting in the GtkVsyncSource in the backtraces, but I don't know if that looks unusual or not.

Flags: needinfo?(stransky)
Flags: needinfo?(robert.mader)

(In reply to Lee Salzman [:lsalzman] from comment #26)

Robert/Martin, any chance this could be tangentially related to the vsync changes and such that were going on lately?

I do see some waiting in the GtkVsyncSource in the backtraces, but I don't know if that looks unusual or not.

I'm not aware of any chances to GtkVsyncSource in ages. Mind that this is the old GLX based one, not the new Wayland one. As it runs in its own thread, it's expected to show up in the traces - usually waiting for the next vsync event.

Looking at the bugs listed in comment 11 the first thing that comes to my mind are freeze reports concerning SW-WR. There are a bunch of systems that went from Basic to Webrender or Webrender (software) in the 89 release on Linux - should be possible to check if the same happens with gfx.webrender.force-disabled. Comment 21 in turn looks like something totally different for me and should be easier to debug, as it's a crash.

That being said: if not only Firefox freezes but the whole system - then it's (not only) a Firefox bug. And I say that as a Gnome/Mutter dev ;)

P.S.: I case you didn't mean bug 1645528 concerning vsync - that patch apparently qualifies for any kind of leak/crash/freeze :D

Flags: needinfo?(robert.mader)

did gfx.webrender.force-disabled come from "use hardware acceleration" that used to be under performance and is now "use recommended performance settings" ? (I see it still mentions hardware acceleration if you uncheck it)

Going to turn gfx.webrender.force-disabled to true to see what happens.

I guess it could be multiple bugs, would make me feel saner if it is.

Flags: needinfo?(stransky)

(In reply to Markus Stange [:mstange] from comment #24)

The backtraces in comment 19 and comment 20 show the main thread blocked in audioipc_server_new_client.

Matthew, would you mind having a look?

Flags: needinfo?(kinetik)
Summary: nightly randomly freezing/hung → nightly randomly freezing/hung on Linux

Bumping to S2 because we're finding many reports of this spread through various bugs, and this is in release, on a smaller user population, so this might be scarily common.

Severity: -- → S2
Blocks: 1717105
Attached file firefox_backtrace3

Looks the same as backtrace mentioned in comment #24 - but I do have gfx.webrender.force-disabled as true.

Then again as mentioned, may be 2 completely different bugs.

If this is just noise let me know.

Status: NEW → RESOLVED
Closed: 3 years ago3 years ago
Resolution: --- → DUPLICATE

That bug was closed 2 months ago and the last commit I see referenced is Jun 22, I have been getting freezes and hangs for the past 2 months. How is this a duplicate?

Status: RESOLVED → REOPENED
Resolution: DUPLICATE → ---

(In reply to zlice from comment #33)
Please open about:support, click on "Copy text to clipboard" and paste it here. Thanks!

Application Basics
------------------

Name: Firefox
Version: 91.0a1
Build ID: 20210706094632
Distribution ID:
Update Channel: nightly
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Firefox/91.0
OS: Linux 5.12.12 #1 SMP Thu Jun 24 19:30:11 EDT 2021
Multiprocess Windows: 6/6
Fission Windows: 6/6 Enabled by experiment
Remote Processes: 13
Enterprise Policies: Inactive
Google Location Service Key: Found
Google Safebrowsing Key: Found
Mozilla Location Service Key: Found
Safe Mode: false

Crash Reports for the Last 3 Days
---------------------------------

Report ID: bp-ea61f37b-d26d-4922-8504-c3cba0210706
Submitted: 18 hours ago

Report ID: bp-2aebd05e-45d5-453b-8397-000e20210705
Submitted: 20 hours ago

Report ID: bp-870f56f7-cbb0-4bd7-9b77-cc44f0210705
Submitted: 22 hours ago

Report ID: bp-880595bf-e15c-4118-81c1-3b9fb0210704
Submitted: 3 days ago

Nightly Features
----------------

Name: DoH Roll-Out
Version: 2.0.0
ID: doh-rollout@mozilla.org

Name: Firefox Screenshots
Version: 39.0.1
ID: screenshots@mozilla.org

Name: Form Autofill
Version: 1.0.1
ID: formautofill@mozilla.org

Name: Picture-In-Picture
Version: 1.0.0
ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions
Version: 23.6.0
ID: webcompat@mozilla.org

Name: WebCompat Reporter
Version: 1.4.2
ID: webcompat-reporter@mozilla.org

Remote Features
---------------

bug-1705528-rollout-ongoing-fission-nightly-rollout-clone-nightly-90-100: active
bug-1712407-rollout-mozilla-tiles-service-in-nightly-nightly-91-92: active
rollout-doh-nightly-rollout-to-all-us-desktop-users-nightly-74-80-bug-1613481: active

Remote Processes
----------------

Type: Extension
Count: 1

Type: Isolated Web Content
Count: 7

Type: Privileged About
Count: 1

Type: Preallocated
Count: 3

Type: Socket
Count: 1

Add-ons
-------

Name: Amazon.com
Type: extension
Version: 1.3
Enabled: true
ID: amazondotcom@search.mozilla.org

Name: Better Google Search
Type: extension
Version: 1.4
Enabled: true
ID: better@googlesearch

Name: Bing
Type: extension
Version: 1.3
Enabled: true
ID: bing@search.mozilla.org

Name: DuckDuckGo
Type: extension
Version: 1.1
Enabled: true
ID: ddg@search.mozilla.org

Name: eBay
Type: extension
Version: 1.3
Enabled: true
ID: ebay@search.mozilla.org

Name: Google
Type: extension
Version: 1.1
Enabled: true
ID: google@search.mozilla.org

Name: uBlock Origin
Type: extension
Version: 1.36.0
Enabled: true
ID: uBlock0@raymondhill.net

Name: Vimium
Type: extension
Version: 1.66
Enabled: true
ID: {d7742d87-e61d-4b78-b8a1-b469842139fa}

Name: Wikipedia (en)
Type: extension
Version: 1.1
Enabled: true
ID: wikipedia@search.mozilla.org

Name: YouTube High Definition
Type: extension
Version: 85.0.0
Enabled: true
ID: {7b1bf0b6-a1b9-42b0-b75d-252036438bdc}

Graphics
--------

Features
Compositing: Basic
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_create_context GLX_ARB_create_context_no_error GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_swap_control GLX_EXT_swap_control_tear GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_swap_method GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync IsWebglOutOfProcessEnabled: 0
WebGL 1 Driver Renderer: AMD -- AMD Radeon RX 5700 (NAVI10, DRM 3.40.0, 5.12.12, LLVM 12.0.0)
WebGL 1 Driver Version: 4.6 (Compatibility Profile) Mesa 21.1.4
WebGL 1 Driver Extensions: GL_ARB_multisample GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_subtexture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_texture GL_EXT_texture3D GL_IBM_rasterpos_clip GL_ARB_point_parameters GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_framebuffer_sRGB GL_ARB_multitexture GL_EXT_framebuffer_sRGB GL_IBM_multimode_draw_arrays GL_IBM_texture_mirrored_repeat GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod_bias GL_INGR_blend_func_separate GL_NV_blend_square GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_env_combine4 GL_S3_s3tc GL_SUN_multi_draw_arrays GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_EXT_framebuffer_object GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_MESA_window_pos GL_NV_packed_depth_stencil GL_NV_texture_rectangle GL_ARB_depth_texture GL_ARB_occlusion_query GL_ARB_shadow GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_ARB_window_pos GL_ATI_fragment_shader GL_EXT_stencil_two_side GL_EXT_texture_cube_map GL_NV_copy_depth_to_color GL_NV_depth_clamp GL_NV_fog_distance GL_NV_half_float GL_APPLE_packed_pixels GL_ARB_draw_buffers GL_ARB_fragment_program GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_vertex_program GL_ARB_vertex_shader GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_depth_bounds_test GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_MESA_pack_invert GL_NV_primitive_restart GL_ARB_depth_clamp GL_ARB_fragment_program_shadow GL_ARB_half_float_pixel GL_ARB_occlusion_query2 GL_ARB_point_sprite GL_ARB_shading_language_100 GL_ARB_sync GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ATI_blend_equation_separate GL_EXT_blend_equation_separate GL_OES_read_format GL_ARB_color_buffer_float GL_ARB_pixel_buffer_object GL_ARB_texture_compression_rgtc GL_ARB_texture_float GL_ARB_texture_rectangle GL_ATI_texture_compression_3dc GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_shared_exponent GL_ARB_framebuffer_object GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_ARB_vertex_array_object GL_ATI_separate_stencil GL_ATI_texture_mirror_once GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_texture_array GL_EXT_texture_compression_latc GL_EXT_texture_integer GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_OES_EGL_image GL_AMD_performance_monitor GL_EXT_texture_buffer_object GL_AMD_texture_texture4 GL_ARB_copy_buffer GL_ARB_depth_buffer_float GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_map_buffer_range GL_ARB_texture_buffer_object GL_ARB_texture_rg GL_ARB_texture_swizzle GL_ARB_vertex_array_bgra GL_EXT_texture_swizzle GL_EXT_vertex_array_bgra GL_NV_conditional_render GL_AMD_conservative_depth GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_ARB_ES2_compatibility GL_ARB_blend_func_extended GL_ARB_compatibility GL_ARB_debug_output GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_explicit_attrib_location GL_ARB_fragment_coord_conventions GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_shader_stencil_export GL_ARB_shader_texture_lod GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_multisample GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_uniform_buffer_object GL_ARB_vertex_type_2_10_10_10_rev GL_ATI_meminfo GL_EXT_provoking_vertex GL_EXT_texture_snorm GL_MESA_texture_signed_rgba GL_NV_copy_image GL_NV_texture_barrier GL_ARB_draw_indirect GL_ARB_get_program_binary GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_robustness GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_precision GL_ARB_shader_subroutine GL_ARB_texture_compression_bptc GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_viewport_array GL_EXT_direct_state_access GL_EXT_shader_image_load_store GL_EXT_vertex_attrib_64bit GL_NV_vdpau_interop GL_AMD_multi_draw_indirect GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_base_instance 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GL_ARB_texture_storage_multisample GL_ARB_texture_view GL_ARB_vertex_attrib_binding GL_KHR_debug GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_AMD_pinned_memory GL_ARB_bindless_texture GL_ARB_buffer_storage GL_ARB_clear_texture GL_ARB_compute_variable_group_size GL_ARB_enhanced_layouts GL_ARB_indirect_parameters GL_ARB_internalformat_query2 GL_ARB_multi_bind GL_ARB_query_buffer_object GL_ARB_seamless_cubemap_per_texture GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shading_language_include GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_stencil8 GL_ARB_vertex_type_10f_11f_11f_rev GL_EXT_shader_integer_mix GL_NVX_gpu_memory_info GL_ARB_ES3_1_compatibility GL_ARB_clip_control GL_ARB_conditional_render_inverted GL_ARB_cull_distance GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_get_texture_sub_image GL_ARB_pipeline_statistics_query GL_ARB_shader_texture_image_samples GL_ARB_sparse_buffer GL_ARB_texture_barrier GL_ARB_transform_feedback_overflow_query GL_EXT_polygon_offset_clamp GL_EXT_shader_image_load_formatted GL_KHR_blend_equation_advanced GL_KHR_context_flush_control GL_KHR_robust_buffer_access_behavior GL_NV_shader_atomic_int64 GL_ARB_gpu_shader_int64 GL_ARB_parallel_shader_compile GL_ARB_post_depth_coverage GL_ARB_shader_atomic_counter_ops GL_ARB_shader_ballot GL_ARB_shader_clock GL_ARB_shader_viewport_layer_array GL_EXT_shader_samples_identical GL_EXT_texture_sRGB_R8 GL_KHR_no_error GL_KHR_texture_compression_astc_sliced_3d GL_ARB_gl_spirv GL_ARB_spirv_extensions GL_EXT_window_rectangles GL_MESA_shader_integer_functions GL_ARB_polygon_offset_clamp GL_ARB_texture_filter_anisotropic GL_EXT_memory_object GL_EXT_memory_object_fd GL_EXT_semaphore GL_EXT_semaphore_fd GL_KHR_parallel_shader_compile GL_NV_alpha_to_coverage_dither_control GL_AMD_framebuffer_multisample_advanced GL_EXT_EGL_image_storage GL_EXT_texture_shadow_lod GL_INTEL_blackhole_render GL_MESA_framebuffer_flip_y GL_NV_compute_shader_derivatives GL_EXT_EGL_sync GL_EXT_demote_to_helper_invocation
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_create_context GLX_ARB_create_context_no_error GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_swap_control GLX_EXT_swap_control_tear GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_swap_method GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync IsWebglOutOfProcessEnabled: 0
WebGL 2 Driver Renderer: AMD -- AMD Radeon RX 5700 (NAVI10, DRM 3.40.0, 5.12.12, LLVM 12.0.0)
WebGL 2 Driver Version: 4.6 (Core Profile) Mesa 21.1.4
WebGL 2 Driver Extensions: GL_AMD_conservative_depth GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_framebuffer_multisample_advanced GL_AMD_gpu_shader_int64 GL_AMD_multi_draw_indirect GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_AMD_shader_trinary_minmax GL_AMD_texture_texture4 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_sparse_buffer GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map_array GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ATI_blend_equation_separate GL_ATI_meminfo GL_ATI_texture_float GL_ATI_texture_mirror_once GL_EXT_EGL_image_storage GL_EXT_EGL_sync GL_EXT_abgr GL_EXT_blend_equation_separate GL_EXT_demote_to_helper_invocation GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_memory_object GL_EXT_memory_object_fd GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_semaphore GL_EXT_semaphore_fd GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shader_samples_identical GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_IBM_multimode_draw_arrays GL_INTEL_blackhole_render GL_KHR_blend_equation_advanced GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_sliced_3d GL_MESA_framebuffer_flip_y GL_MESA_pack_invert GL_MESA_shader_integer_functions GL_MESA_texture_signed_rgba GL_NVX_gpu_memory_info GL_NV_alpha_to_coverage_dither_control GL_NV_compute_shader_derivatives GL_NV_conditional_render GL_NV_copy_image GL_NV_depth_clamp GL_NV_packed_depth_stencil GL_NV_shader_atomic_int64 GL_NV_texture_barrier GL_NV_vdpau_interop GL_OES_EGL_image GL_S3_s3tc
WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Window Protocol: x11
Desktop Environment: unknown
Target Frame Rate: 60
GPU #1
Active: Yes
Description: AMD Radeon RX 5700 (NAVI10, DRM 3.40.0, 5.12.12, LLVM 12.0.0)
Vendor ID: 0x1002
Device ID: 0x731f
Driver Vendor: mesa/radeonsi
Driver Version: 21.1.4.0
RAM: 0

Diagnostics
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: skia
CairoUseXRender: 0
CMSOutputProfile: Empty profile data
Display0: 2560x1440 default
DisplayCount: 1
Device Reset: Trigger Device Reset
Decision Log
HW_COMPOSITING:
available by default
blocked by env: Acceleration blocked by platform
OPENGL_COMPOSITING:
unavailable by default: Hardware compositing is disabled
WEBRENDER:
available by default
disabled by user: User force-disabled WR
WEBRENDER_QUALIFIED:
available by default
WEBRENDER_COMPOSITOR:
disabled by default: Disabled by default
blocklisted by env: Blocklisted by gfxInfo
WEBRENDER_SHADER_CACHE:
disabled by default: Disabled by default
unavailable by runtime: WebRender disabled
WEBRENDER_OPTIMIZED_SHADERS:
available by default
unavailable by runtime: WebRender disabled
WEBRENDER_ANGLE:
available by default
unavailable by env: OS not supported
WEBRENDER_DCOMP_PRESENT:
available by default
disabled by user: User disabled via pref
unavailable by env: Requires Windows 10 or later
unavailable by runtime: Requires ANGLE
WEBRENDER_SOFTWARE:
available by default
disabled by user: User force-disabled WR
OMTP:
disabled by default: Disabled by default
WEBGPU:
disabled by default: Disabled by default
unavailable-no-webrender by runtime: WebGPU can't present without WebRender
X11_EGL:
available by default
blocklisted by env: Blocklisted by gfxInfo
DMABUF:
available by default
unavailable by runtime: Requires EGL




Media
-----

Audio Backend: pulse-rust
Max Channels: 2
Preferred Sample Rate: 44100
Roundtrip latency (standard deviation): 167.68ms (14.12)
Output Devices
Name: Group
default and only sink:
Input Devices
Name: Group
default_source_name:
Media Capabilities
Enumerate database

Environment Variables
---------------------

MOZ_PLUGIN_PATH: /usr/lib/mozilla/plugins
DISPLAY: :0.0
MOZ_ASSUME_USER_NS: 1
MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /home/zlice/.mozilla/firefox/Crash Reports/events
MOZ_CRASHREPORTER_RESTART_ARG_0: /home/zlice/bin/firefox/firefox-bin
MOZ_CRASHREPORTER_RESTART_ARG_1:
MOZ_CRASHREPORTER_DATA_DIRECTORY: /home/zlice/.mozilla/firefox/Crash Reports
MOZ_CRASHREPORTER_PING_DIRECTORY: /home/zlice/.mozilla/firefox/Pending Pings
MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /home/zlice/bin/firefox/browser/crashreporter-override.ini
MOZ_LAUNCHED_CHILD:
XRE_PROFILE_PATH:
XRE_PROFILE_LOCAL_PATH:
XRE_START_OFFLINE:
XRE_BINARY_PATH:
XRE_RESTARTED_BY_PROFILE_MANAGER:

Experimental Features
---------------------

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): true
Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): true
Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): true
Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): true
CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false
CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): true
Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): true
Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true
Developer Tools: Execution Context Selector (devtools.webconsole.input.context): true
Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false
Fission (Site Isolation) (fission.autostart): true
Media: AVIF (image.avif.enabled): false
Media: JPEG XL (image.jxl.enabled): false
Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): true
Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false
Web API: inputmode (dom.forms.inputmode): true
Web API: WebGPU (dom.webgpu.enabled): false
WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false
Win32k Lockdown (security.sandbox.content.win32k-disable): false

Remote Experiments
------------------

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.contentblocking.category: standard
browser.download.folderList: 2
browser.download.useDownloadDir: false
browser.link.open_newwindow: 2
browser.search.region: US
browser.search.suggest.enabled: false
browser.sessionstore.upgradeBackup.latestBuildID: 20210706094632
browser.sessionstore.warnOnQuit: true
browser.startup.homepage: about:blank
browser.startup.homepage_override.buildID: 20210706094632
browser.startup.homepage_override.mstone: 91.0a1
browser.startup.page: 3
browser.tabs.drawInTitlebar: false
browser.urlbar.maxRichResults: 0
browser.urlbar.placeholderName: Google
browser.urlbar.placeholderName.private: Google
browser.urlbar.resultBuckets: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi
browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi
browser.urlbar.showSearchSuggestionsFirst: false
browser.urlbar.suggest.bookmark: false
browser.urlbar.suggest.engines: false
browser.urlbar.suggest.history: false
browser.urlbar.suggest.openpage: false
browser.urlbar.suggest.searches: false
browser.urlbar.suggest.topsites: false
doh-rollout.balrog-migration-done: true
doh-rollout.disable-heuristics: true
doh-rollout.doneFirstRun: true
doh-rollout.doorhanger-decision: UIOk
doh-rollout.home-region: US
doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query
dom.forms.autocomplete.formautofill: true
dom.push.userAgentID: f72a1d579f1b489eaa8cea7794776f6f
extensions.lastAppVersion: 91.0a1
font.internaluseonly.changed: false
font.name.monospace.x-western: Roboto Mono
font.name.sans-serif.x-western: Roboto Mono
font.name.serif.x-western: Roboto Mono
font.size.monospace.x-western: 14
gfx.webrender.force-disabled: true
idle.lastDailyNotification: 1625581234
media.gmp-gmpopenh264.abi: x86_64-gcc3
media.gmp-gmpopenh264.lastUpdate: 1622679521
media.gmp-gmpopenh264.version: 1.8.1.1
media.gmp-manager.buildID: 20210706094632
media.gmp-manager.lastCheck: 1625576889
media.gmp.storage.version.observed: 1
media.hardwaremediakeys.enabled: false
media.videocontrols.picture-in-picture.video-toggle.enabled: false
network.cookie.lifetimePolicy: 2
network.dns.disablePrefetch: true
network.http.speculative-parallel-limit: 0
network.predictor.enabled: false
network.prefetch-next: false
network.trr.blocklist_cleanup_done: true
network.trr.mode: 5
places.database.lastMaintenance: 1625243048
privacy.donottrackheader.enabled: true
privacy.purge_trackers.date_in_cookie_database: 0
privacy.purge_trackers.last_purge: 1625581234561
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
privacy.sanitize.timeSpan: 4
privacy.userContext.enabled: false
security.remote_settings.crlite_filters.checked: 1625598279
security.remote_settings.intermediates.checked: 1625598279
security.sandbox.content.tempDirSuffix: 1f01357d-b59e-46f7-878c-01fa2f919522
services.sync.declinedEngines:
services.sync.engine.addresses.available: true
signon.autofillForms: false
signon.generation.enabled: false
signon.management.page.breach-alerts.enabled: false
signon.rememberSignons: false
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1625333807

Important Locked Preferences
----------------------------

fission.autostart.session: true

Places Database
---------------

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.32
Version in use: 4.32

NSS
Expected minimum version: 3.68 Beta
Version in use: 3.68 Beta

NSSSMIME
Expected minimum version: 3.68 Beta
Version in use: 3.68 Beta

NSSSSL
Expected minimum version: 3.68 Beta
Version in use: 3.68 Beta

NSSUTIL
Expected minimum version: 3.68 Beta
Version in use: 3.68 Beta

Sandbox
-------

Seccomp-BPF (System Call Filtering): true
Seccomp Thread Synchronization: true
User Namespaces: true
Content Process Sandboxing: true
Media Plugin Sandboxing: true
Content Process Sandbox Level: 4
Effective Content Process Sandbox Level: 4
Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported

Rejected System Calls
---------------------

Startup Cache
-------------

Disk Cache Path: /home/zlice/.cache/mozilla/firefox/zliceff/startupCache/startupCache.8.little
Ignore Disk Cache: false
Found Disk Cache on Init: true
Wrote to Disk Cache: false

Internationalization & Localization
-----------------------------------

Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-US"]
Default Locale: "en-US"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)
------------------------------------

Accepting Connections: false
URL:

Printing
--------

Modified print settings
-----------------------

Severity: S2 → N/A
Priority: -- → P3

Just had another hard freeze, some tabs crashed right before it

37259547-577e-a2e2-c920-ff68c7eaae72

closest that's happened, maybe it's related?

This has been getting worse.

Just now I had to reboot because I could not kill, attach gdb or interact with the process in any way.

I can't find 37259547-577e-a2e2-c920-ff68c7eaae72 at https://crash-stats.mozilla.org - has it been submitted?

Is a backtrace of the hang still the same? (i.e. main thread hangs at audioipc_server_new_client()) ?
The hang place indicates that Firefox tries to open Cubeb component which is audio library.
Do you mind to run Firefox on terminal with MOZ_LOG="cubeb:5" env variable? You should see lines like:

D/cubeb Starting cubeb server...
[Child 10339: MediaDecoderStateMachine #1]: I/cubeb media.cubeb.sandbox: true
[Child 10339: MediaDecoderStateMachine #1]: D/cubeb media.audioipc.pool_size: 1
[Child 10339: MediaDecoderStateMachine #1]: D/cubeb media.audioipc.stack_size: 262144
[Parent 9780: Unnamed thread 7fd83fffcdc0]: E/cubeb stream.rs:372: Output callback to be written buffer size 76800
[Parent 9780: Unnamed thread 7fd84118bb80]: E/cubeb stream.rs:540: Output buffer attributes maxlength 4194304, tlength 76800, prebuf 0, minreq 9600, fragsize 4294967295

when the hang happens, do you see cubeb related logs and if so can you attach them here?
Thanks.

Flags: needinfo?(zlice555)

It was, but that was a month ago, don't know where or how long they are stored.

I couldn't do anything with the process today, it was zombie not even kill -9 would do anything.

Flags: needinfo?(zlice555)

Okay. Please try the terminal logging.

Attached file ff_crash_aug_26.txt

Was able to attach gdb this time.

Have not had happen in a good month or so...will close.

Status: REOPENED → RESOLVED
Closed: 3 years ago3 years ago
Resolution: --- → WORKSFORME

Clearing needinfo since this seems to be resolved. Please reopen if this is still an issue.

Flags: needinfo?(kinetik)
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