Jaguar.com - Detects Netscape 7, Does not detect Gecko

RESOLVED FIXED in Nov

Status

Tech Evangelism Graveyard
English US
P3
major
RESOLVED FIXED
15 years ago
3 years ago

People

(Reporter: Bryan Keller, Unassigned)

Tracking

unspecified
x86
All

Details

(URL)

(Reporter)

Description

15 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.1) Gecko/20020826
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.1) Gecko/20020826

When surfing to Jaguar's web site, I'm greeted with the following message:

"Your browser will not be supported. Please update or upgrade your browser".

Reproducible: Always

Steps to Reproduce:
1. Enter www.jaguar.com in the address bar
2. Press return


Actual Results:  
You should be presented with an error page stating the browser is not supported.

Expected Results:  
The page should load as with Internet Explorer, Navigator, etc.

Comment 1

15 years ago
Indeed the browser is not supported because the site is not fully compatible. If
you change your user agent string to IE or Netscape 4 you can see it has issues.

I'll try to contact them. 
Severity: normal → major
Status: UNCONFIRMED → ASSIGNED
Ever confirmed: true
OS: Windows XP → All
Priority: -- → P3
Summary: Jaguar's site won't load using Mozilla → Jaguar.com - Not Gecko compatible

Comment 2

15 years ago
This is more trivial than I thought...phew, just a matter of them properly
detecting all the Gecko browsers. It actually functions fine in Netscape 7. 
Summary: Jaguar.com - Not Gecko compatible → Jaguar.com - Does not detect Gecko

Comment 3

15 years ago
Provided detection info to the correct contact.

Comment 4

15 years ago
Heavily related bug: http://www.jaguar.co.uk should redirect to
http://www.jaguar.com/uk.

Instead, under Gecko-based browsers the page redirects to
http://www.jaguar.com/error_page.asp?404;http://www.jaguar.com/uk/error_no_browser_support.asp,
 which is a page that does not exist. (My browser string is: Mozilla/5.0
(Windows; U; Windows NT 5.1; en-US; rv:1.3a) Gecko/20021207 Phoenix/0.5)

I have sent a message via the Feedback section requesting that
http://www.jaguar.co.uk be changed to a simple HTTP redirect command. However, I
notice from the comments here that a technical contact was made. Could that
person be contacted again? It might help speed things up.

Comment 5

15 years ago
not fixed.
Assignee: susiew → english-us
Status: ASSIGNED → NEW
QA Contact: zach → english-us

Comment 6

14 years ago
Not fixed.  Functions fine if UA string changed to Netscape 7.

Comment 7

14 years ago
contacted.
Status: NEW → ASSIGNED
Summary: Jaguar.com - Does not detect Gecko → Jaguar.com - Detects Netscape 7, Does not detect Gecko
Target Milestone: --- → Nov

Comment 8

14 years ago
This appears to be resolved.

Comment 9

14 years ago
the main page and the usa site at least seem to be fixed. thanks ben.
Status: ASSIGNED → RESOLVED
Last Resolved: 14 years ago
Resolution: --- → FIXED
Product: Tech Evangelism → Tech Evangelism Graveyard
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