Closed Bug 171431 Opened 22 years ago Closed 22 years ago

Installer doesn't complete under XP Home.

Categories

(SeaMonkey :: Installer, defect)

Product:
SeaMonkey
Component:
Installer
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
blocker

Tracking

(Not tracked)

Status:
VERIFIED DUPLICATE of bug 167515

People

(Reporter: boredMDer74, Assigned: dveditz)

Details

Attachments

(1 file)

Error log for installer crash
19.04 KB, text/plain
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2a) Gecko/20020910 Build Identifier: All versions The installer crashes when installing under Compaq OEM version of XP home. DrWatson32 says the problem lies within jar50.dll. Running the installer under Compatability Mode for Windows 2000 seesm to completely resolve the issue. Reproducible: Always Steps to Reproduce: 1. Run the installer for any verison under Compaq OEM version of XP Home (All version of XP may be affected the same way.) Actual Results: The installer crashes with an error message from DrWatson32 blaming jar50.dll Expected Results: The installer should have finished the installation. <?xml version="1.0" encoding="UTF-16"?> <DATABASE> <EXE NAME="SETUP.EXE" FILTER="GRABMI_FILTER_PRIVACY"> <MATCHING_FILE NAME="SETUP.EXE" SIZE="231728" CHECKSUM="0xFAA3EFBF" BIN_FILE_VERSION="1.0.0.2" BIN_PRODUCT_VERSION="1.0.0.2" PRODUCT_VERSION="1, 0, 0, 2" FILE_DESCRIPTION="setup" COMPANY_NAME="mozilla.org" PRODUCT_NAME="Mozilla Setup" FILE_VERSION="1, 0, 0, 2" ORIGINAL_FILENAME="setup.exe" INTERNAL_NAME="setup" LEGAL_COPYRIGHT="Copyright © 2001" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4048F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.2" UPTO_BIN_PRODUCT_VERSION="1.0.0.2" LINK_DATE="09/10/2002 22:30:58" UPTO_LINK_DATE="09/10/2002 22:30:58" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="SETUPRSC.DLL" SIZE="153472" CHECKSUM="0x4981FE70" MODULE_TYPE="WIN32" PE_CHECKSUM="0x34BFF" LINKER_VERSION="0x0" LINK_DATE="09/10/2002 23:22:35" UPTO_LINK_DATE="09/10/2002 23:22:35" /> <MATCHING_FILE NAME="xpcom.ns\bin\js3250.dll" SIZE="326576" CHECKSUM="0x8F12C32D" BIN_FILE_VERSION="4.0.0.0" BIN_PRODUCT_VERSION="4.0.0.0" PRODUCT_VERSION="4.0" FILE_DESCRIPTION="Netscape 32-bit JavaScript Module" COMPANY_NAME="Netscape Communications Corporation" PRODUCT_NAME="NETSCAPE" FILE_VERSION="4.0" ORIGINAL_FILENAME="js3240.dll" INTERNAL_NAME="JS3240" LEGAL_COPYRIGHT="Copyright Netscape Communications. 1994-96" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x551E8" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.0" UPTO_BIN_PRODUCT_VERSION="4.0.0.0" LINK_DATE="09/10/2002 23:22:31" UPTO_LINK_DATE="09/10/2002 23:22:31" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="xpcom.ns\bin\nspr4.dll" SIZE="160304" CHECKSUM="0x4E5A845" BIN_FILE_VERSION="4.2.1.0" BIN_PRODUCT_VERSION="4.2.1.0" PRODUCT_VERSION="4.2.1" FILE_DESCRIPTION="NSPR Library" COMPANY_NAME="Netscape Communications Corporation" PRODUCT_NAME="Netscape Portable Runtime" FILE_VERSION="4.2.1" ORIGINAL_FILENAME="nspr4.dll" INTERNAL_NAME="nspr4" LEGAL_COPYRIGHT="Copyright © 1996-2000 Netscape Communications Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x30256" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.2.1.0" UPTO_BIN_PRODUCT_VERSION="4.2.1.0" LINK_DATE="09/10/2002 23:22:31" UPTO_LINK_DATE="09/10/2002 23:22:31" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="xpcom.ns\bin\plc4.dll" SIZE="29792" CHECKSUM="0x36D7CDD5" BIN_FILE_VERSION="4.2.1.0" BIN_PRODUCT_VERSION="4.2.1.0" PRODUCT_VERSION="4.2.1" FILE_DESCRIPTION="PLC Library" COMPANY_NAME="Netscape Communications Corporation" PRODUCT_NAME="Netscape Portable Runtime" FILE_VERSION="4.2.1" ORIGINAL_FILENAME="plc4.dll" INTERNAL_NAME="plc4" LEGAL_COPYRIGHT="Copyright © 1996-2000 Netscape Communications Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xADAB" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.2.1.0" UPTO_BIN_PRODUCT_VERSION="4.2.1.0" LINK_DATE="09/10/2002 23:22:31" UPTO_LINK_DATE="09/10/2002 23:22:31" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="xpcom.ns\bin\plds4.dll" SIZE="25424" CHECKSUM="0xEEFF1127" BIN_FILE_VERSION="4.2.1.0" BIN_PRODUCT_VERSION="4.2.1.0" PRODUCT_VERSION="4.2.1" FILE_DESCRIPTION="PLDS Library" COMPANY_NAME="Netscape Communications Corporation" PRODUCT_NAME="Netscape Portable Runtime" FILE_VERSION="4.2.1" ORIGINAL_FILENAME="plds4.dll" INTERNAL_NAME="plds4" LEGAL_COPYRIGHT="Copyright © 1996-2000 Netscape Communications Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xBDAF" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.2.1.0" UPTO_BIN_PRODUCT_VERSION="4.2.1.0" LINK_DATE="09/10/2002 23:22:31" UPTO_LINK_DATE="09/10/2002 23:22:31" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="xpcom.ns\bin\xpcom.dll" SIZE="516144" CHECKSUM="0x1FB68E44" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" ORIGINAL_FILENAME="" INTERNAL_NAME="xpcom" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x7F7B2" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="09/10/2002 23:22:33" UPTO_LINK_DATE="09/10/2002 23:22:33" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="xpcom.ns\bin\xpistub.dll" SIZE="7664" CHECKSUM="0x299DA349" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" ORIGINAL_FILENAME="" INTERNAL_NAME="xpistub" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x10625" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="09/10/2002 23:22:33" UPTO_LINK_DATE="09/10/2002 23:22:33" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="xpcom.ns\bin\zlib.dll" SIZE="39088" CHECKSUM="0x9C222A80" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" ORIGINAL_FILENAME="" INTERNAL_NAME="zlib" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD23F" LINKER_VERSION="0x1000D" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="09/10/2002 23:22:31" UPTO_LINK_DATE="09/10/2002 23:22:31" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="xpcom.ns\bin\components\jar50.dll" SIZE="28864" CHECKSUM="0xF1A47841" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" ORIGINAL_FILENAME="" INTERNAL_NAME="jar" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x12FF6" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="09/10/2002 23:22:31" UPTO_LINK_DATE="09/10/2002 23:22:31" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="xpcom.ns\bin\components\ucharuti.dll" SIZE="19904" CHECKSUM="0xC842EDC7" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" ORIGINAL_FILENAME="" INTERNAL_NAME="unicharutil" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8FC7" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="09/10/2002 23:22:31" UPTO_LINK_DATE="09/10/2002 23:22:31" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="xpcom.ns\bin\components\xpinstal.dll" SIZE="137200" CHECKSUM="0xF767CED1" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" ORIGINAL_FILENAME="" INTERNAL_NAME="xpinstall" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2EDB2" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="09/10/2002 23:22:32" UPTO_LINK_DATE="09/10/2002 23:22:32" VER_LANGUAGE="Language Neutral [0x0]" /> </EXE> <EXE NAME="jar50.dll" FILTER="GRABMI_FILTER_THISFILEONLY"> <MATCHING_FILE NAME="jar50.dll" SIZE="28864" CHECKSUM="0xF1A47841" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" ORIGINAL_FILENAME="" INTERNAL_NAME="jar" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x12FF6" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="09/10/2002 23:22:31" UPTO_LINK_DATE="09/10/2002 23:22:31" VER_LANGUAGE="Language Neutral [0x0]" /> </EXE> <EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY"> <MATCHING_FILE NAME="kernel32.dll" SIZE="930304" CHECKSUM="0xCBCCF8A9" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE7ED3" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:40" UPTO_LINK_DATE="08/29/2002 10:40:40" VER_LANGUAGE="English (United States) [0x409]" /> </EXE> </DATABASE>
Is this related to bug 167515 ?
Reporter said: > Running the installer under > Compatability Mode for Windows 2000 seesm to completely resolve the issue. This indicates the same problem as in bug 167515 *** This bug has been marked as a duplicate of 167515 ***
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → DUPLICATE
Is not duplicate os 167515. This is jar50.dll, 167515 is zlib.dll
Status: RESOLVED → UNCONFIRMED
Resolution: DUPLICATE → ---
This is the error log created from the crash of the Mozilla Installer under XP.
bug 167515 is "Win XP SP1 path rule change hosed installer", zlib is just a common victim. The fact that compatibility mode makes it work is the clincher. *** This bug has been marked as a duplicate of 167515 ***
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago → 22 years ago
Resolution: --- → DUPLICATE
v dupe
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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