Closed Bug 1714851 Opened 4 years ago Closed 4 years ago

Hangs up when initially loading on first open. Also loaded Thunderbird when I attempted to open Firefox.

Categories

(Firefox :: Untriaged, defect)

Firefox 89
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: jim, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:89.0) Gecko/20100101 Firefox/89.0

Steps to reproduce:

Just wanted to report it. Do not have time right now. Honestly after years of Firefox usage, I am tired of debugging and correcting issues. My elderly Aunt I taught to use it I'm afraid I will have to teach to use Edge.

Hi jlfliberty!
Unfortunately, I was not able to reproduce this issue on latest version of Nightly version 91.0a1 (2021-06-07)(64-bit) on Windows 10 using a new profile. It might be very helpful if you could give us more information or more clear steps in order to reproduce it.
Could you please try to reproduce it in the latest version of Nightly and tell us your input? You can download it from here: https://nightly.mozilla.org/.
If this keeps happening, please attach the about: support (Hamburger > Help > More Troubleshooting Information > Copy text to clipboard) to be able to start analyzing it.
Thanks!.

Flags: needinfo?(jim)

Hi,
I'm marking this as Resolved-Incomplete due to lack of response. If the issue is still reproducible with the latest Firefox version, feel free to reopen the bug with more information.
Thanks,

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → INCOMPLETE

(In reply to jlfliberty from comment #0)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:89.0) Gecko/20100101 Firefox/89.0

Steps to reproduce:

Just wanted to report it. Do not have time right now. Honestly after years of Firefox usage, I am tired of debugging and correcting issues. My elderly Aunt I taught to use it I'm afraid I will have to teach to use Edge.

Was eventually corrected.

Flags: needinfo?(jim)
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