Closed Bug 1716362 Opened 5 years ago Closed 4 years ago

Duplicate outgoing messages for Outlook.com account when recipient address that are not in the Address book

Categories

(Thunderbird :: Untriaged, defect)

defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: burevestnik, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 Edg/91.0.864.41

Steps to reproduce:

I noticed that for outlook.com only all emails sent from Thunderbird to the addresses that are not in the Address book, got duplicated in the Sent folder.

Actual results:

For outlook.com mailbox only, all emails sent from Thunderbird to the addresses that are not in the Address book, got duplicated in the Sent folder. In all other mailboxes (gmail, yahoo.com) there is no duplication of outgoing messages. In the settings for all accounts, including outlook.com, "Place a copy in" option is not checked.
This issue does not happen if the email is sent directly from outlook.com (browser version)

Expected results:

Only one outgoing email should be in the Sent folder.

Summary: Duplicate outgoing messages for Outlook.com account → Duplicate outgoing messages for Outlook.com account when recipient address that are not in the Address book

So, no solution from anyone?

Does problem reproduce when using newer version (91 for example) with Help > Troubleshoot mode?

Whiteboard: [closeme 2021-11-20]

The problem exists with the latest version 91.3.0 (32-bit). I did not try Troubleshooting mode, since I was not aware of it... I am concerned because this mode will reset everything to the default, and I really do not want to do it...
Anyway, I will try and let you know.

(In reply to burevestnik from comment #3)

I did not try Troubleshooting mode, ... I am concerned because this mode will reset everything to the default

It will not. Please comment if the problem continues

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2021-11-20]
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