Closed Bug 1716646 Opened 3 years ago Closed 3 years ago

Auto fill address/credit card not working

Categories

(Toolkit :: Form Autofill, defect)

Firefox 89
defect

Tracking

()

RESOLVED DUPLICATE of bug 1717603

People

(Reporter: nealdave97, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:89.0) Gecko/20100101 Firefox/89.0
Firefox for Android

Steps to reproduce:

Go to any page where you are required to fill out an address or enter credit card details/ Click inside a name/address/credit card number box

Actual results:

no auto fill option is popping up with my name or credit card number

Expected results:

it should have a box drop down with my name/credit card number or address depending on which box I click on

This is on MacOS Big Sur

The Bugbug bot thinks this bug should belong to the 'Toolkit::Form Autofill' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Form Autofill
Product: Firefox → Toolkit

Hi Neal, thanks for filing this. Let's see if we can get to the bottom of this.

  1. Are you in the United States or Canada? If not, credit card/address autofill are disabled and not currently support outside of these locales.
  2. If you are in the previous locales, please confirm that the feature is enabled. This support article has more information about enabling and disabling this particular feature
  3. If you do have the feature enabled, please try to reproduce using safe mode. There might be an extension you're using that is causing some issue. Here is a support article on how to troubleshoot in Safe Mode
Flags: needinfo?(nealdave97)

This might be the same issue as Bug 1717603.

(In reply to Tim Giles [:tgiles] from comment #3)

Hi Neal, thanks for filing this. Let's see if we can get to the bottom of this.

  1. Are you in the United States or Canada? If not, credit card/address autofill are disabled and not currently support outside of these locales.
  2. If you are in the previous locales, please confirm that the feature is enabled. This support article has more information about enabling and disabling this particular feature
  3. If you do have the feature enabled, please try to reproduce using safe mode. There might be an extension you're using that is causing some issue. Here is a support article on how to troubleshoot in Safe Mode

this is the same issue as bug 1717603

i am in the US
this occurs in safe mode as well

Flags: needinfo?(nealdave97)

(In reply to Dimi Lee [:dimi] from comment #4)

This might be the same issue as Bug 1717603.

oh wow yes it is, thanks for the heads up

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → DUPLICATE
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