Closed Bug 1717228 Opened 4 years ago Closed 3 years ago

Reproducable graphics crash (with <canvas>): [@ igd10iumd64.dll | VirtualQuery]

Categories

(Core :: Graphics: CanvasWebGL, defect)

Firefox 91
x86_64
Windows 10
defect

Tracking

()

RESOLVED WORKSFORME
Tracking Status
firefox91 --- affected
firefox92 --- affected

People

(Reporter: 1justinpeter, Unassigned)

Details

Crash Data

Attachments

(1 file)

Attached file about:support

I can reproducibly crash the graphics process by visiting http://cintrest.com/influence/; sometimes loading the page will be enough, sometimes it is necessary to play a couple moves of the game, but regardless the crash happens quickly. The page goes blank and then renders again in a second or so, except for the canvas element, which remains blank.

Latest nightly, webrender enabled, Tiger Lake iGPU (driver version 27.20.100.9415). The issue is not present in Edge.

About:support is attached, I will check if other compositors/driver versions also exhibit this issue and report back.

NB: I had crashes due to Bug 1716120 several times a couple days ago (unfortunately I can't remember if it was related to this site or not) but I haven't had that since, so it may be unrelated.

Crash Signature: igd10iumd64.dll | VirtualQuery
Crash Signature: igd10iumd64.dll | VirtualQuery → [@ igd10iumd64.dll | VirtualQuery ]
Summary: Reproducable graphics crash (with <canvas>): igd10iumd64.dll | VirtualQuery → Reproducable graphics crash (with <canvas>): [@ igd10iumd64.dll | VirtualQuery]

I can reproduce this with the d3d11 compositor, SWWR, and less reliably with the basic compositor.

A graphics driver update (to 27.20.100.9466) seem to make this less common at first, but I believe that was coincidence and it is now easily reproducible again; however, the crash signature has changed.

Crash Signature: [@ igd10iumd64.dll | VirtualQuery ] → [@ igd10iumd64.dll | VirtualQuery ] [@ <unknown in igd10iumd64.dll> | BaseThreadInitThunk ]

Can you post a link to a crash report from about:crashes?

Flags: needinfo?(1justinpeter)

https://crash-stats.mozilla.org/report/index/324d2d62-a418-413a-883c-786800210621

There's one from today (it doesn't crash right away anymore, I need to either reload the page or play two games or something).

If you want more crash reports, I believe pretty much all of the ones listed under nightly above (under "crash data") are mine.

Flags: needinfo?(1justinpeter) → needinfo?(jmuizelaar)

It looks like this is a WebGL game.

Component: Graphics → Canvas: WebGL
Flags: needinfo?(jmuizelaar)

It doesn't look like I'm able to reproduce this anymore; I'm not sure if that's coincidental with changes in Firefox or due to a driver update to version 30.0.100.9684.

Looks like this is fixed now by the driver update.
It looks like only one person with >v90 (94) is hitting this now, so if you're out there, please update your gpu driver. :)

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → WORKSFORME
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