1718340 - pages at homedepot.com are unusable

Status: RESOLVED INCOMPLETE

(Core :: Networking, defect)

Description

[zielport-bug]

Attachment: ff1.PNG

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:89.0) Gecko/20100101 Firefox/89.0

Steps to reproduce:

no matter how often I try to purchase something on homedepot or find an order on homedepot Firefox fails and I have to complete the transaction on Chrome.

Actual results:

On Firefox website reports "We're Sorry! A temporary connection error prevented your request from going through. Please try again." but on Chrome the same page presents the correct information.

Expected results:

a) when logging in to homedepot under FF, be logged in
b) when loading a page that works in Chrome, show the same page instead of reporting 'temporary connection error' which is a permanent state of affairs

Comment 1

[zielport-bug]

Attachment: ff2.png page that works on Chrome, claims 'temporary connection error' on FF

Comment 2

[zielport-bug]

Attachment: ch1.png Same url as fails with FF

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Networking' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 4

[Dragana Damjanovic [:dragana]]

Can you make a http log? The instructions are here. Thank you.
If you are logged in into homedepot please log out after collecting the log because logs may contain cookies. You can also send the log to my email address if you do not want to attach i here.

Comment 5

[Dragana Damjanovic [:dragana]]

Closing since w do not have an answer for some time. Please reopen if needed.