Closed Bug 17187 Opened 25 years ago Closed 25 years ago

[BLOCKER] [PP] Unable to view Accounts or Folders, the folder pane is blank

Categories

(SeaMonkey :: MailNews: Message Display, defect, P1)

PowerPC
Mac System 8.5
defect

Tracking

(Not tracked)

VERIFIED FIXED

People

(Reporter: nbaca, Assigned: alecf)

Details

Attachments

(2 files)

Build 1999102508M11: Mac 8.5.1

Overview: Mail opens but the folder pane is blank. I don't see any accounts or
folders.

Additional Information:
- Tried migrating again but migration crashes.
- Tried creating a new profile but the Wizard window does not display.
For clarification. We initially tried viewing accounts using:

- An existing POP account, no migration.
- An existing IMAP account, no migration.
Summary: Unable to view Accounts or Folders, the folder pane is blank → [BLOCKER]Unable to view Accounts or Folders, the folder pane is blank
mozilla tree is currently closed for this bug.
Assignee: phil → alecf
Reassign to alecf
QA Contact: lchiang → pmock
Summary: [BLOCKER]Unable to view Accounts or Folders, the folder pane is blank → [BLOCKER] [PP] Unable to view Accounts or Folders, the folder pane is blank
Changing qa assigned to pmock@netscape.com
Do you have a live Ethernet connection?
Severity: normal → blocker
Status: NEW → ASSIGNED
Priority: P3 → P1
I'm seeing this on linux too... it looks like our datasource is never queried
for some reason.
Still investigating.
This works fine for me on my macbuild from 10am this morning.
My linux build from 10am is also working fine.  However, I have never migrated
over an account.  I've either added it by hand or used the Account Wizard.
shoot, it was changes in my own tree causing me the same problem
When I took my changes out of my tree, it started working for me, so it might be
mac-only after all.
Still investigating.
ninoschka, was this with a migrated profile by any chance?
The test was performed on a profile that already existed, it was not migrated.
It was actually Peter's system.
Because this is only happening for certain people, I think we should consider
opening the tree for this, and I'll keep working on it....
(We also have the other bug of being unable to bring up a compose window on the
Mac - filed separately)
Peter or Ninoschka, and David, can you attach the offending prefs.js file (with
password removed, etc etc)
Status: ASSIGNED → RESOLVED
Closed: 25 years ago
Resolution: --- → FIXED
Status: RESOLVED → VERIFIED
Verified as fixed in the MacOS commercial seamonkey 1999-10-26-08-m11.
I can see my folders in the sidebar.  Note: I had to drag the panel "My Panels"
down lower to uncover my folders.  Otherwise, it looks great.

I verified under POP and IMAP new profiles.
ftp://sweetlou/products/client/seamonkey/macos/8.x/ppc/1999-10-26-08-M11/netscape5-mac-M11.sea.bin
Product: Browser → Seamonkey
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