171918 - Can not open image URL (Intranet)

Status: RESOLVED WORKSFORME

(Core :: Networking: Cache, defect)

Description

[Daniel Mario Vega (Restore MNG Support --> #18574)]

User-Agent:       Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.2b) Gecko/20020930
Build Identifier: Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.2b) Gecko/20020930

Here we have an intranet site which has an image that can not be retrieved by
Mozilla. It is really strange, because instead of the clasic "Error 404 page", I
get and Alert message that says:
    "The file
/fwk/resources/images/navigation/tab_blue_whitetext_gettingstarted.gif cannot be
found. Please check the location and try again"

The image exists on the server and I can access this URL with NNav 4.x and MSIE. 

If I copy the image to the local disc, I can open it on Mozilla with no
problems. If I change any character of the above URL I get the classic "Error
404" page.

Most images works fine on this site. But a few have the same problem.

This URLs produce the behaviour described in this bug:

http://www-apps.us.oracle.com/fwk/resources/images/navigation/tab_blue_whitetext_gettingstarted.gif
http://www-apps.us.oracle.com/fwk/resources/images/navigation/tab_blue_whitetext_gettingstarted.gif
http://www-apps.us.oracle.com/fwk/resources/images/navigation/tab_green_whitetext_gettingstarted.gif
http://www-apps.us.oracle.com/fwk/resources/images/navigation/tab_green_bluetext_gettingstarted.gif

Other similar URLs work fine. Like this one:

http://www-apps.us.oracle.com/fwk/resources/images/navigation/tab_green_whitetext_devguide.gif

Reproducible: Always

Steps to Reproduce:
1. Enter the above URL on the location bar

Actual Results:  
Alert: "The file
/fwk/resources/images/navigation/tab_blue_whitetext_gettingstarted.gif cannot be
found. Please check the location and try again"

Expected Results:  
The image should display

It is an Intranet site running Apache 1.3.19

Comment 1

[Daniel Mario Vega (Restore MNG Support --> #18574)]

Attachment: Screenshoot of the error message

Comment 2

[benc]

Probably some strange re-direct problem, like a redirect to a file URL that is
broken.

How comfortable are you with telneting to your servers HTTP port?

Comment 3

[Daniel Mario Vega (Restore MNG Support --> #18574)]

I investigated this problem a little more. The reported URLs raised the error
message without hitting the web server. I thought that perhaps it was a cache
problem. After I cleared Mozilla cache, the URLs started working. I guess it was
some kind of cache inconsistency.

Now it is working here, so I'll close this bug. If I can reproduce it again,
I'll reopen.

Thanks.