1719580 - cannot configure sendmail

Status: RESOLVED INVALID

(Bugzilla :: Bugzilla-General, defect)

Description

[Henry]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.114 Safari/537.36

Steps to reproduce:

Configured sendmail properly on a linux host such that it works properly from the command line. Set the Bugzilla mail configuration parameters to sendmail, filled in the "mailfrom" field, modify a bug to trigger email.

Actual results:

The email is not sent and the following error is given:

An unexpected error occurred. This could be a temporary problem, or some code is behaving incorrectly. If this problem persists, please email this page to with details of what you were doing at the time this message appeared.

URL: https://bugs.ghostscript.com/post_bug.cgi?contenttypemethod=autodetect&product=Bug%20Tracker&token=B0Wsd0aZ29&data=&version=unspecified&bug_severity=normal&assigned_to=ghostpdl-bugs%40artifex.com&rep_platform=PC&contenttypeentry=&qa_contact=tech%40artifex.com&form_name=enter_bug&keywords=&attach_text=&description=&blocked=&short_desc=test&comment=test&dependson=&alias=&cf_customer=&contenttypeselection=text%2Fplain&deadline=&defined_groups=1&component=General&op_sys=All&cf_wordsize=---&bug_file_loc=http%3A%2F%2F&estimated_time=&see_also=

There was an error sending mail from '[e-mail]' to '[e-mail]': error when closing pipe to sendmail: Configuration error (EX_CONFIG)
Traceback:

at Bugzilla/Mailer.pm line 179.
Bugzilla::Mailer::MessageToMTA(...) called at Bugzilla/BugMail.pm line 381
Bugzilla::BugMail::sendMail(...) called at Bugzilla/BugMail.pm line 280
Bugzilla::BugMail::Send(...) called at /var/www/html/bugzilla/post_bug.cgi line 208

Expected results:

The mail should have been sent, the smtp configuration works fine.

Comment 1

[Andre Klapper]

Thanks for your report. Bugzilla tickets are for bug reports, feature requests, or planning work. Please ask support questions (questions how to do something in support forums instead. See https://www.bugzilla.org/support/ - thanks.