1719917 - Mac becomes unresponsive after import contacts dialog drops behind main window

Status: RESOLVED DUPLICATE of bug 1715740

(Thunderbird :: Mail Window Front End, defect)

Description

[Gus Andrews]

Attachment: Screen Shot 2021-07-09 at 4.02.45 PM.png

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:89.0) Gecko/20100101 Firefox/89.0

Steps to reproduce:

I don't know how to make the console dance, so here are my end-user steps to reproduce:

Mac version 11.4
Thunderbird Daily version 91.0a1 (2021-07-09) (64-bit)

Start TB Daily for the first time
Switch to the "Home" tab

User goal:
I was trying to import contacts; I started with the "Address Book" button, which presented me with a single text field when I expected a step-through wizard. When I entered something and confirmed, it closed but it appeared nothing had changed. Confused, I did the following:

Click "Import" from another program
Select Address Books > Next >
Select Text file (LDIF, .tab, .csv, .txt) > Next >
Pick the file in the system dialog > Open
Confirm the next pop-up

Actual results:

At this point it appears you are returned to the "Welcome to Thunderbird Daily" window and nothing in the window is clickable. Command-Q does not quit the program. The program also cannot be quit via the icon in the Mac native dock. "Quit Daily" in the menu still works.

HOWEVER it turns out that if you move the Welcome to Thunderbird Daily window, the "Import" dialog has popped up underneath it (see attached image). Clicking on it does not bring it to the foreground, and it also cannot be closed or interacted with.

Quitting and returning to Daily, I see that the contacts were actually imported, meaning this is not likely the same as #1661269.

Expected results:

Clicking the "Address book" button would take you to the import wizard, not to a text field that does not appear to do anything. Alternately, the next step makes it clear to the user what has changed, and what the next step is for importing addresses.

The Import from another program description should make it clear that it is expecting you to find an export file from another program, not a program's libraries (#235679, ahem); when I went looking for my active version of Thunderbird's .mab file, I was unable to find anything to import. I had been assuming I would just be able to suck in all my data from 78 easily.

The import success dialog would have appeared over the Thunderbird Daily window.

The Thunderbird Daily window would not have effectively frozen when the import succeeded.

Comment 1

[Gus Andrews]

Same bug can be triggered within the message encryption flow, by attempting to send a message to an address for which you have no key, closing the OpenPGP alert that results, clicking "manage keys for selected recipient," and clicking "OK." The popup again pops up under and the compose window is unresponsive.

Comment 2

[Wayne Mery (:wsmwk)]

I confirm the behavior of comment 0.

Probably a duplicate of bug 530608

Comment 3

[Wayne Mery (:wsmwk)]

If you are able to test, can you confirm that the version 91 fix at https://bugzilla.mozilla.org/show_bug.cgi?id=1715740#c39 helps?

Comment 4

[Wayne Mery (:wsmwk)]

Version 91.3.0 is out, which fixes the blocker to bug 1715740. Please update this bug if your problem is not gone