Closed Bug 1720258 Opened 4 years ago Closed 4 years ago

Crashes frequently, and email sync issues when enabling 'When Thunderbird is minimized, move it to the tray'

Categories

(Thunderbird :: Preferences, defect)

defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1516423

People

(Reporter: codychris100, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.124 Safari/537.36

Steps to reproduce:

Enable Options>General>System Integration>When Thunderbird is minimized, move it to the tray
Minimize Thunderbird and after sometime maximize it again

System:
Processor: Intel core i5 11th gen - 1135G7 @ 2.40 GHz
OS: Windows 10
RAM: 16GB

Actual results:

Shows "Thunderbird crashed, Sending crash reports".

Expected results:

After Minimizing to tray and and when maximized it again, it shouldn't have crashed.

Flags: needinfo?(codychris100)

(In reply to codychris100 from comment #2)

(In reply to Wayne Mery (:wsmwk) from comment #1)

What are your crash IDs? SEe https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

3f281464-72e0-4dff-9b78-368ed33fb26f

Report ID: bp-ff58d618-a3ef-4c8b-a136-cff0c0210714

(In reply to codychris100 from comment #3)

Report ID: bp-ff58d618-a3ef-4c8b-a136-cff0c0210714

The crash is Bug 1516423 - Crash in mozilla::widget::TaskbarPreview::MainWindowHook. Tray related?

Which won't get fixed in version 78. It will be fixed in version 91 in a few weeks. Until then, the workaround would be to disable the feature in your preferences.

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → DUPLICATE
Summary: Thunderbird Crashes frequently and have email sync issues when enabling 'When Thunderbird is minimized, move it to the tray' → Crashes frequently, and email sync issues when enabling 'When Thunderbird is minimized, move it to the tray'
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