EME-free 1.0's popup blocker option NOT allowing popups for my 3riversFCU online bank account site
Categories
(Firefox :: Site Permissions, defect, P3)
Tracking
()
People
(Reporter: danemer, Unassigned, NeedInfo)
Details
Attachments
(11 files)
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clkd on MC link.jpg
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:90.0) Gecko/20100101 Firefox/90.0
Steps to reproduce:
TWIMC:
Hi,
First of all, Mozilla needs to properly vet whomever they are hiring to make this software. It also helps if one THOROUGHLY tests their software BEFORE publishing it!!!
EME's popup blocking option for "CLICKING TO ADD" a blocked url is greyed-out and won't allow a simple click to free-up (white-list?) my DESIRED/NECESSARY url. Also, when trying to MANUALLY add the url to the exceptions list, EME's software SHORTENS/ALTERS the url when saving it which then makes it impossible for the popup blocker software to recognize the url I want to open appropriately.
FG AMATEURS...AARRGGHH!!!
:(
Actual results:
Wanted to show you a "print screen" file but, for some unknown reason - my win 7 desktop is getting nothing but blacked-out screenshots - no matter what app I am trying to capture a screenshot with the ps button!!
Expected results:
DUU-UUHH!!! TRY READING THE ABOVE STATEMENTS!!!
tried entering url manually (automatic "click-to-enter-url" function was greyed out)
manual entry of url (that I was trying to save) changed itself while saving it to the exceptions list
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Comment 5•4 years ago
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Hi danemer,
Thanks for your report.
I'm also unable to allow pop-ups for this specific site, clicking the Exceptions box and entering the site address you shared above (https://www.3riversfcu.net/Retail/Dashboard )
Can you go to "view page info" > permissions and make sure that cookies are manually enabled for the banking website and check the "Open pop up windows" settings.
Which is your Enhanced Tracking Protection settings?
Setting a component for this in order to get the dev team involved.
(If the team feels it's an incorrect one please feel free to change it to a more appropriate one.)
Best,
Clara
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Updated•4 years ago
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Comment 6•4 years ago
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Comment 7•4 years ago
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Comment 8•4 years ago
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If you uncheck this, are you still not able to see the pop up windows?
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Comment 9•4 years ago
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For some reason i'm not able to view the page when trying to log in.
Would you also please attach your about:support information?
Are you using add-ons? If so could you please list them? (you can try the issue while in Safe Mode. You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .)
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Comment 10•4 years ago
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Hi Carla,
You wrote:
- "Can you go to "view page info" > permissions and make sure that cookies are manually enabled for the banking website and check the "Open pop up windows" settings."
Don't know how to do that. I will need procedure details for this. All I have is "View Source". (when right-clicking on the page?)
Still haven't figured out why this keyboard is giving me a black "print screen" image when I paste it to "Paint". May have to go back to my old keyboard to get "Print Screen" to work right. This one is a new Logitech "Backlight" keyboard. "Print Screen" only works when I don't really need it! I changed the USB plug-in spot the other day and got 4 images but, then it went back to black images again. AARRGGHH!! >:-(
- "Which is your Enhanced Tracking Protection settings?"
Default setting: Standard
No exceptions are entered and no option under "Manage" to add any, either. Again...AARRGGHH!! >:-(
- "Would you also please attach your about:support information?"
about:support =
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"message": "Requires WebRender"
}
]
},
{
"name": "WEBRENDER_SOFTWARE",
"description": "WebRender software fallback",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
},
{
"name": "OMTP",
"description": "Off Main Thread Painting",
"status": "broken",
"log": [
{
"type": "default",
"status": "disabled",
"message": "Disabled by default"
},
{
"type": "runtime",
"status": "broken",
"message": "OMTP is not supported with <= 2 cores"
}
]
},
{
"name": "WEBGPU",
"description": "WebGPU",
"status": "blocked",
"log": [
{
"type": "default",
"status": "disabled",
"message": "Disabled by default"
},
{
"type": "runtime",
"status": "blocked",
"message": "WebGPU can only be enabled in nightly"
}
]
}
],
"fallbacks": []
},
"crashGuards": []
},
"experimentalFeatures": [
[
"experimental-features-abouthome-startup-cache",
"browser.startup.homepage.abouthome_cache.enabled",
false
],
[
"experimental-features-cookie-samesite-lax-by-default2",
"network.cookie.sameSite.laxByDefault",
false
],
[
"experimental-features-cookie-samesite-none-requires-secure2",
"network.cookie.sameSite.noneRequiresSecure",
false
],
[
"experimental-features-cookie-samesite-schemeful",
"network.cookie.sameSite.schemeful",
false
],
[
"experimental-features-css-constructable-stylesheets",
"layout.css.constructable-stylesheets.enabled",
false
],
[
"experimental-features-css-masonry2",
"layout.css.grid-template-masonry-value.enabled",
false
],
[
"experimental-features-devtools-color-scheme-simulation",
"devtools.inspector.color-scheme-simulation.enabled",
true
],
[
"experimental-features-devtools-compatibility-panel",
"devtools.inspector.compatibility.enabled",
false
],
[
"experimental-features-devtools-execution-context-selector",
"devtools.webconsole.input.context",
false
],
[
"experimental-features-devtools-serviceworker-debugger-support",
"devtools.debugger.features.windowless-service-workers",
false
],
[
"experimental-features-fission",
"fission.autostart",
false
],
[
"experimental-features-media-avif",
"image.avif.enabled",
false
],
[
"experimental-features-media-jxl",
"image.jxl.enabled",
false
],
[
"experimental-features-multi-pip",
"media.videocontrols.picture-in-picture.allow-multiple",
true
],
[
"experimental-features-ime-search",
"browser.urlbar.keepPanelOpenDuringImeComposition",
false
],
[
"experimental-features-web-api-inputmode",
"dom.forms.inputmode",
false
],
[
"experimental-features-web-gpu2",
"dom.webgpu.enabled",
false
],
[
"experimental-features-webrtc-global-mute-toggles",
"privacy.webrtc.globalMuteToggles",
false
],
[
"experimental-features-win32k-lockdown",
"security.sandbox.content.win32k-disable",
false
]
],
"addons": [
{
"name": "Ad Remover",
"type": "extension",
"version": "6.1.12",
"isActive": true,
"id": "ad_remover_org@adremover.org"
},
{
"name": "Amazon.com",
"type": "extension",
"version": "1.3",
"isActive": true,
"id": "amazondotcom@search.mozilla.org"
},
{
"name": "Bing",
"type": "extension",
"version": "1.3",
"isActive": true,
"id": "bing@search.mozilla.org"
},
{
"name": "DuckDuckGo",
"type": "extension",
"version": "1.1",
"isActive": true,
"id": "ddg@search.mozilla.org"
},
{
"name": "eBay",
"type": "extension",
"version": "1.3",
"isActive": true,
"id": "ebay@search.mozilla.org"
},
{
"name": "Google",
"type": "extension",
"version": "1.1",
"isActive": true,
"id": "google@search.mozilla.org"
},
{
"name": "RoboForm Password Manager",
"type": "extension",
"version": "9.2.5.0",
"isActive": true,
"id": "rf-firefox@siber.com"
},
{
"name": "Total AdBlock",
"type": "extension",
"version": "2.6.2",
"isActive": true,
"id": "{ae283ad9-d906-495c-8a6d-80cb47cdafe4}"
},
{
"name": "Wikipedia (en)",
"type": "extension",
"version": "1.1",
"isActive": true,
"id": "wikipedia@search.mozilla.org"
},
{
"name": "IObit Surfing Protection & Ads Removal",
"type": "extension",
"version": "2.2.4",
"isActive": false,
"id": "ascsurfingprotectionnew@iobit.com"
}
],
"features": [
{
"name": "DoH Roll-Out",
"version": "2.0.0",
"id": "doh-rollout@mozilla.org"
},
{
"name": "Firefox Screenshots",
"version": "39.0.1",
"id": "screenshots@mozilla.org"
},
{
"name": "Form Autofill",
"version": "1.0.1",
"id": "formautofill@mozilla.org"
},
{
"name": "Picture-In-Picture",
"version": "1.0.0",
"id": "pictureinpicture@mozilla.org"
},
{
"name": "Reset Search Defaults",
"version": "2.1.0",
"id": "reset-search-defaults@mozilla.com"
},
{
"name": "Web Compatibility Interventions",
"version": "23.1.0",
"id": "webcompat@mozilla.org"
},
{
"name": "WebCompat Reporter",
"version": "1.4.2",
"id": "webcompat-reporter@mozilla.org"
}
],
"normandy": {
"addonStudies": [],
"prefRollouts": [
{
"slug": "bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100",
"state": "active",
"preferences": [
{
"preferenceName": "browser.topsites.useRemoteSetting",
"value": true,
"previousValue": true
},
{
"preferenceName": "browser.partnerlink.useAttributionURL",
"value": true,
"previousValue": null
},
{
"preferenceName": "browser.topsites.experiment.ebay-2020-1",
"value": true,
"previousValue": null
}
],
"enrollmentId": "7024037e-faf1-4ed6-9c62-2f308f5b967e"
},
{
"slug": "bug-1719759-rollout-mozilla-tiles-service-in-release-release-90-90",
"state": "active",
"preferences": [
{
"preferenceName": "browser.topsites.contile.enabled",
"value": true,
"previousValue": false
}
],
"enrollmentId": "53595912-1ee9-4a37-a8a2-fc889674b36f"
},
{
"slug": "rollout-doh-us-staged-rollout-to-all-us-desktop-users-release-73-77-bug-1586331",
"state": "active",
"preferences": [
{
"preferenceName": "doh-rollout.enabled",
"value": true,
"previousValue": null
},
{
"preferenceName": "doh-rollout.profileCreationThreshold",
"value": "1896163212345",
"previousValue": null
}
],
"enrollmentId": "bdb01504-393f-4e60-81d8-eece38c0538f"
}
],
"prefStudies": [],
"nimbusExperiments": [],
"remoteConfigs": []
}
}
|
|
Reporter | |
Comment 11•4 years ago
|
||
|
||
Comment 12•4 years ago
|
||
(In reply to danemer from comment #0)
First of all, Mozilla needs to properly vet whomever they are hiring to make this software. It also helps if one THOROUGHLY tests their software BEFORE publishing it!!!
Hi, it's me, someone who helps to make this software. I'm sorry you're having a crappy time with it, and I'd like to help fix it.
EME's popup blocking option for "CLICKING TO ADD" a blocked url is greyed-out and won't allow a simple click to free-up (white-list?) my DESIRED/NECESSARY url.
Popup blocking works on the basis of the website that opens the popup, not the URL that is being opened by that website. In this case, the "allow" option is greyed out because you have already allowed https://www.3riversfcu.net to open popups, which you can see in the exceptions list of which you made a screenshot later.
Also, when trying to MANUALLY add the url to the exceptions list, EME's software SHORTENS/ALTERS the url when saving it which then makes it impossible for the popup blocker software to recognize the url I want to open appropriately.
The aforementioned logic is also why the path component (Retail/Dashboard) gets stripped - the path is immaterial. All that matters is the site that is opening the popup, and you've already whitelisted that site.
So the real question is... if you've already allowed popups for this site, why is this popup still being blocked at all?
I don't know the answer to that off-hand. I also don't have accounts with this credit union, so I can't reproduce the issue myself in order to investigate what is going on "under the hood", as it were.
Does the popup warning show up in response to you clicking something on the site, or immediately when you open it?
If in response to you clicking something, is there a noticeable delay before the popup warning shows up (a second or more) ?
Meanwhile, Johann, from comment #10 it appears the reporter has permanent private browsing (never remember history) turned on. Are you aware of any issues with the popup blocker permissions in permanent private browsing? And do we have any MOZ_LOG stuff that we can use to gather more information here?
|
||
Comment 13•4 years ago
|
||
Yes, I think there’s an existing bug for this caused by supporting origin attributes in permissions. Popups, like cookies, should probably ignore OAs altogether. Again, I think there’s a dupe for this. Paul, do you happen do know the bug number?
|
||
Comment 14•4 years ago
|
||
Could be duped against Bug 1701814, also see Bug 1702290 for discussion. There is no clear-cut solution here.
|
|
||
Comment 15•4 years ago
|
||
(In reply to Paul Zühlcke [:pbz] from comment #14)
Could be duped against Bug 1701814, also see Bug 1702290 for discussion. There is no clear-cut solution here.
I don't think those are dupes... They explain why setting in about:preferences doesn't work, but they don't explain why we can't use in-memory permissions for private browsing? And/or why does the popup blocker code think there is permission (given that it greys out the option to add one), if it doesn't apply?
|
|
||
Comment 16•4 years ago
|
||
(In reply to :Gijs (he/him) from comment #15)
(In reply to Paul Zühlcke [:pbz] from comment #14)
Could be duped against Bug 1701814, also see Bug 1702290 for discussion. There is no clear-cut solution here.
I don't think those are dupes... They explain why setting in about:preferences doesn't work, but they don't explain why we can't use in-memory permissions for private browsing? And/or why does the popup blocker code think there is permission (given that it greys out the option to add one), if it doesn't apply?
From testing in permanent and and non permanent PB mode I don't see the option greyed out. The in-memory permissions work as expected.
Maybe there is a state where the popups is blocked, but the permission is granted before clicking on "options". For example via pageInfo. We can keep this bug open for the unexpected disabled state.
|
||
Updated•4 years ago
|
|
|
Reporter | |
Comment 17•4 years ago
|
||
Current add-ons are:
Roboform password manager
Total Adblock
|
|
||
Comment 18•4 years ago
|
||
Could you try it on a fresh Firefox profile, without any addons installed and see if the "allow pop ups" option in the context menu is still greyed out? Does it make a difference if you have permanent private browsing mode enabled or disabled?
It's this setting: https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history#w_can-i-set-firefox-to-always-use-private-browsing
Thanks!
|
|
Reporter | |
Comment 19•4 years ago
|
||
|
|
Reporter | |
Comment 20•4 years ago
|
||
All add-ons were completely uninstalled/removed before testing the site issue again.
Issue still exists without change.
used standard tracking settings
used generic Firefox setup
I have NEVER had a "Firefox profile"...no need/time for that option.
|
|
Reporter | |
Comment 21•4 years ago
|
||
Tried it "on a fresh Firefox profile, without any addons installed".
No change to issue...see pics.
Just ran across a another (recently new) Firefox issue that I noticed a couple of weeks ago and then tonight again:
F11 does not work for expanding the browser window for full screen.
The only way it functions is by using the option under "View"...for opening or closing the "full screen" view.
What's up with that?
|
|
||
Updated•3 years ago
|
|
|
||
Updated•3 years ago
|
|
|
||
Comment 22•3 years ago
|
||
Updated whiteboard accordingly.
|
|
||
Comment 23•3 years ago
|
||
Reporter, could you please update to the latest Firefox version and see if you can still reproduce the issue? Bug 970675 may have fixed this in Firefox 92. Thanks!
|
|
||
Comment 24•3 years ago
|
||
Hi,
I'm marking this as Resolved-Incomplete due to lack of response . If the issue is still reproducible with the latest Firefox version, feel free to reopen the bug with more information.
Regards, Clara.
|
|
||
Updated•3 years ago
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|
Reporter | |
Comment 25•3 years ago
|
||
This "process" has amounted to nothing but confusion for me. Have gotten lots of emails on it with NO comments!!
Why are you closing it when you haven't fixed the issue yet???
Here's another recent (for SEVERAL months now) issue that has NOT been functioning in a normal manner, either!
- The F11 button does NOT give me a full page!!
All it does is remove the "menu bar"!
|
|
Reporter | |
Comment 26•3 years ago
|
||
UPDATE:
The website (in question) has been completely redesigned and is now working properly.
My guess, it was screwed up due to THEIR programmers...NOT Mozillla's!
ANYWAY, we still have the F11 situation which is NOT tied to any particular website...it reacts this way on any/ALL website/S...even on a blank page!
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|
||
Comment 27•3 years ago
|
||
(In reply to danemer from comment #25)
This "process" has amounted to nothing but confusion for me. Have gotten lots of emails on it with NO comments!!
I'm sorry this has been confusing; bugzilla has a pretty steep learning curve.
Why are you closing it when you haven't fixed the issue yet???
Because we thought we did, and asked you to confirm 2 months ago, in comment #23, and then didn't hear back. Without knowing what was left to do, it was marked "incomplete", which means we are not sure if the bug still exists because we cannot reproduce and lack information to make more progress on it.
(In reply to danemer from comment #26)
UPDATE:
The website (in question) has been completely redesigned and is now working properly.
My guess, it was screwed up due to THEIR programmers...NOT Mozillla's!
I'm glad it's now working for you.
ANYWAY, we still have the F11 situation which is NOT tied to any particular website...it reacts this way on any/ALL website/S...even on a blank page!
Please file a separate bug with more details. Unfortunately, tracking more than one different issues in the same place tends to lead to confusion (which things are fixed and which are not? What other bugs are related to the issue in question? etc.). From comment #21 it sounds like it works from the menu but not using the shortcut? That's pretty confusing; it would help if in your new bugreport you can clarify if F11 works appropriately in any other applications.
Description
•