Amazon Prime Video videos do not play in full screen
Categories
(Core :: Graphics, defect)
Tracking
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| Tracking | Status | |
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| firefox107 | --- | unaffected |
People
(Reporter: amoya, Unassigned)
Details
From github: https://github.com/mozilla-mobile/fenix/issues/17880.
Site with issue and any steps to reproduce
Open prime video site https://www.primevideo.com/region/eu
Sign in with your account
Switch to desktop mode
Play any video
Click full screen button
Video is playing but all contents messed up. Controls are zoomed out and not working. Also observing green pixellation.One other thing noticed device is heating up
Expected behavior
Video should play properly like other chromium browsers
Actual behavior
Video plays but not showing properly.. Green pixellation and other stuff
Does toggling Tracking Protection fix the issue? (Press the shield icon in the toolbar while on the site to see toggle)
No
Can you reproduce in Chrome (or other non-Mozilla browser)?
Works fine in chromium browsers.
<!--- Note: If you can reproduce the same issue in Firefox for Android AND Chrome, this issue is very unlikely to be fixed by our teams. -->
<!-- If you cannot reproduce in Chrome and know how to do so, please consider filing a Bugzilla issue here for faster triage https://bugzilla.mozilla.org/enter_bug.cgi?product=GeckoView&component=General -->Device information
- Android device: ? Rog3 A10
- Fenix version: ? Latest nightly
Change performed by the Move to Bugzilla add-on.
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Reporter | |
Comment 1•4 years ago
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Tested this today on Fenix Nightly 92.0a1, android 11 Pixel 3 XL and the problem still exists.
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Updated•4 years ago
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Comment 2•4 years ago
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Thank you for reporting this. Could you attach the output from visiting the URL about:support to this bug? This is a little awkward on a phone but there is a "copy text to clipboard" button at the top of the page to help.
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Comment 3•4 years ago
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Sorry - Jamie is our point person for Android, not Sotaro.
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Updated•3 years ago
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Comment 4•3 years ago
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I tested with Fenix Nightly 107 and full screen Amazon video works for me in desktop mode. However, I'm in the US, so Amazon redirects me from primevideo.com to amazon.com. I don't know if that makes a difference.
I did see some graphics artifacts (multi-colored boxes and stripes at the top edge of the screen) during a preroll ad video, but they disappeared after a few seconds.
If you can still reproduce this bug, we can reopen this bug.
Description
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