1725098 - Can't sign in Evernote with Firefox

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[Danax]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:90.0) Gecko/20100101 Firefox/90.0

Steps to reproduce:

When you try to log into your account through the Evernote website or Web Clipper, the Continue button does not work after entering an email address. Therefore, there is nowhere to enter a password.

The problem appears if the Firefox interface language is Russian. When you switch the Firefox interface language to English, Evernote also switches to English, and then you can log in.

There is no such problem in Chrome.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Firefox::Firefox Accounts' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 2

[Wil Clouser [:clouserw]]

Are you able to show a screenshot or screen recording of what you're seeing? I don't use Evernote so I'm trying to understand what you're seeing.

Comment 3

[Danax]

Attachment: https://www.evernote.com/Login.action

https://www.evernote.com/Login.action

The Продолжить (Continue) button does not work after entering an email address. Therefore, there is nowhere to enter a password.

The problem appears if the interface language is Russian.

Comment 4

[Hani Yacoub, Desktop QA]

Managed to reproduce this issue on macOS 11.4, Windows 10 x64 and on Ubuntu 20.04 x64.
I'm not sure if the component already set is the correct one or not.

Comment 5

[Wil Clouser [:clouserw]]

Got it. Thank you for the screenshot. I don't think this is related to Firefox Accounts so I'm going to change the component back.

Comment 6

[Hani Yacoub, Desktop QA]

I couldn't manage to reproduce the issue anymore.
Danax, is the issue still reproducible on your end?
Thanks.

Comment 7

[Hani Yacoub, Desktop QA]

Closing this as resolved: incomplete due the lack of response from the reporter. Please feel free to reopen the bug if the issue still persist.