Closed Bug 1725974 Opened 3 years ago Closed 3 years ago

crash/extreme slow when going to preferences (memory?)

Categories

(Thunderbird :: Preferences, defect)

Product:
Thunderbird
Component:
Preferences
Version:
Thunderbird 91
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: slothouber, Unassigned)

References

Details

(Keywords: perf)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36

Steps to reproduce:

I'm trying to view the options page.

Actual results:

TB 91 gets extremelty slow/crashes.
If I wait for minutes it will show the options, but when scrolling, it 'hangs' again
.

Expected results:

Normal view of options

Does problem go away if you have started in safe/troubleshooting
mode? https://support.mozilla.org/kb/safe-mode-thunderbird

reference bug 1725955

Flags: needinfo?(slothouber)

I've tried safe mode, but that didn't make any difference.

I've de-installed TB, manually removed all TB files from my drive (account stuff) and reinstalled again. Now it's fine so I think it had something to do with some left overs of TB 78.

Flags: needinfo?(slothouber)
Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE

slothuber, Do you recall what add-ons you had previously installed (both enabled and disabled)?

Flags: needinfo?(slothouber)
See Also: → 1725955

Hi Wayne Mery,

I think I had the Minimize to Tray add-on, but I'm sure it was disabled.
The second one was probably Provider for Google? I had some serious trouble connecting to my Google calendar some time ago and I think I used that one to connect with caldav or iCal via URLs.

Hope that helps.

Flags: needinfo?(slothouber)
Blocks: tb91found
Severity: -- → S2
Component: Untriaged → Preferences
Keywords: perf
Summary: crash/extreme slow when going to -Options- → crash/extreme slow when going to preferences (memory?)
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