Firefox v91 not handling a couple of web sites properly
Categories
(Core :: Widget: Win32, defect, P5)
Tracking
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People
(Reporter: u631457, Unassigned)
Details
(Whiteboard: QA-not-reproducible)
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:91.0) Gecko/20100101 Firefox/91.0
Steps to reproduce:
CareerBuilder.Com:
When I want to upload new documents, it does not happen. I click on the button and... nothing. If instead of clicking on the button, I copy the link the button represents and paste it in the URL dialogue, it works.
This worked find in Firefox v90.x and continues to work in MS Edge.
Recalls.Mopar.Com:
It provides a web form to enter an auto's VIN. in that dialogue web form box is the word "VIN". However it remains there and as I type the first characters of the VIN, the characters are partially obfuscated in the dialogue box by competing text, one on top of the other. After the full VIN is entered, I never get results.
When I use MS Edge, the word VIN is above the web form entry box and it does not partially obfuscate the characters being entered and the recall list results for my VIN come within seconds. This worked find in Firefox v90.x.
NOTE: Not fixed in Today's 91.0.1 release.
Actual results:
On the CareerBuilder site, I don't get any action when I choose the "Documents" button in my Profile.
On the Mopar Recall site I just get an animated graphic indicating it is in process but it never provides results. Also the word VIN is in the web form box to enter the the VIN and obfuscates what is being typed. MS Edge places the word VIN outside the web form entry box.
Expected results:
On CareerBuilder site when I click on "Documents" it should lead to a Dialogue to upload documents. This does not take place.
On the Mopar Recall site I expect to get a list of NHTSA recall results based upon my VIN
Hi, i was not able to replicate the issue, tried in windows7 and also windows 10 64bit and used firefox release 91.0.1 :
for CareerBuilder.Com
- registered
- to to the top right section "Resumes" and click on "upload new resume "
- then another click on the upload resume, and gave me options to upload from "device, dropbox, copy paste, and build resume"
- i was able to upload a text file from my device, file picker window appeared and all went fine, it got uploaded.
As for Recalls.Mopar.Com i was not able to replicate the issue either.
- i went to the site,
- the word vin is in side the box,
- after 1 or 2 seconds the word vin goes outside the box in the upper area, it does the same on other browsers too.
- I type in the box and VIN stays outside the box
Please try if issue occurs in safe mode. Here is a link that can help you do that:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
If the issue still persists, please test it using a new profile, you can find the steps to do that below:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager
Does this issue occur in the latest nightly version of firefox? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
please let me know
thanks
Domo Arigato.
No. It is "Documents"
Can't upload a graphic ?
https://www.careerbuilder.com/myprofile#resumes
You'll see....
Profile Contact Preferences Companies Documents
It is "Documents"
Safe Mode - no help.
Alternate Profile - Works on both sites.
Beta - no help
*** However now I am STUCK with a Beta Version ! I do not like using Beta versions. I tried Downgrading to v90.0 and I could not use my Profile and it would only allow me to create a new Profile indicating a possibility of corruption ( not acceptable! ) . I then tried upgrading from v90 to v91.0.1 and I then got the same so I was then FORCED to re-install the Beta again.
I do NOT think it is worth creating a New Profile just for these two sites even if there may be for. I spent too much time cultivating a relatively clean Firefox (only the "User Agent Switcher and Manager") with specific settings such as changing colours ( Green for unvisited Links, Red for visited links ) and too many others I can't even remember.
Based upon this working under a Profile it is not a Bug and this can be closed
( it is not a bug in the traditional sense even though CareerBuilder worked just fine in v90.x and previous versions. )
Downgraded to v90.x and restored my Profile from an Acronis image so I am no longer stuck with a Beta version. ;-)
I am still unable to reproduce the issue.
With the provided link, my menu does not show "documents" when i go to https://www.careerbuilder.com/myprofile#resumes
i see Profile, Contact Preferences , Companies , Resumes
I tried to upload a text file using the resumes option and it worked.
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Comment 5•3 years ago
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Are you still able to reproduce this issue?
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Comment 6•2 years ago
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A needinfo is requested from the reporter, however, the reporter is inactive on Bugzilla. Closing the bug as incomplete.
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