172684 - SMTP via SSL broken in Build ID: 2002100308

Status: RESOLVED FIXED

(MailNews Core :: Networking: SMTP, defect)

Description

[Marc J. Driftmeyer]

This bug has been persistent since migrating from 1.0 to 1.1 and after flushing
all registry entries, profile instances and any reference to mozilla, in
general, even a fresh install and reloading Certificates and setting up SSL
identically to when running 1.0 I get the famous 

Sending of message failed.  The message could not be sent because connecting to
SMTP server xxxx.reanimality.com  (xxxx removed for obvious reasons) failed. 
The server may be unavailable or is refusing SMTP connections.  Please verify
that your SMTP server setting is correct and try again, or else contact your
network administrator.

Well Here are some knowns:

OS Name:  Microsoft Windows XP Professional
Operating System Version: 5.1.2600 Service Pack 1 Build 2600

After researching the Mail/News TroubleShoot Document I decided to add some
Debugging Environment Variables as recommended

Variables: NSPR_LOG_MODULES   Value: SMTP:5
Variables: NSPR_LOG_FILE    Value: c:\tmp\SMTPLog.txt

After testing and resulting in the next round of Error Alerts the File output
the following cryptic information.

0[274160]: SMTP Connecting to: xxxx.reanimality.com  (xxxx removed for obvious
reasons)

Any help would be much appreciated.  Two other systems have been tested to run
Moz1.2a perfectly well with SSL Enabled via SMTP.

And of course the certificate manages the port information with the Server.

Comment 1

[mozilla_bug]

have the same problem with build id 2002110208 win2k

Comment 2

[Marc J. Driftmeyer]

Updated results on this "bug."

Known:  

* ISP Earthlink using Mindspring.com's network connection
* Colleague requested me to do a simple telnet session to our network via my
remote location on port 25--it failed
* Colleague determined that Earthlink is blocking all SMTP traffic on Port 25
thus spurious bug error
* Colleague tested and determined port 465 to be open so he requested I edit my
SMTP Port to 465
* Ran test email and PRESTO!  All is Well.

I suggest you determine what via SMTP ports are open via your ISP and then test
if this bug is still valid

Comment 3

[mozilla_bug]

I tested it using various internet connections to my box at home, which
perfectly works with outlook, outlook express, entourage (macosx)/ stunnel...

This just doesn't work with mozilla.

I get an connect on the server site, but nothing furthermore.

Comment 4

[Marc J. Driftmeyer]

Known to work via port 465 for me is the following Build ID:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2b) Gecko/20021023