1727499 - I can't sign in sepe.es with @ permanent key

Status: RESOLVED FIXED

(Web Compatibility :: Site Reports, defect)

Description

[JoseLp]

Attachment: Signature window (brave-browser).png

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0

Steps to reproduce:

I need to perform a digital signature operation on the sepe.es for completion of a subsidy renewal procedure. But when you hit "Confirm" in Firefox, it just doesn't do anything.

Actual results:

Firefox don't do nothing when I click on the "Confirm" button.

Expected results:

It should appears a new window with the signature process. In Brave-browser this windows appears.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Gtk' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 2

[Andre Klapper]

Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables add-ons, extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems.) See https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
And does this also happen with a new and empty profile? See https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile

Comment 3

[JoseLp]

Hi, the issue appears in all firefox versions, ESR 78.13, ESR 91 and 91 new.

I have tried with a clean installation of firefox, with a new profile, and in safe mode, and the issue appears ever

Comment 4

[Virginia (please send need info request to Brindusa Tot)]

Hi JoseLp,

I tried to reproduce the issue on my end but it seems the site requires real citizen information in order to create an account, and I can't go any further.
Are you still experiencing issues on newer Firefox versions? Is this also reproducible in other browsers such as Chrome, Opera, etc?

Thanks,
Virginia

Comment 5

[Emilio Cobos Álvarez (:emilio)]

I tried to repro this in https://sede.sepe.gob.es/Registra/flows/formularioQuejasSugerencias?execution=e1s2 and it does work on Nightly. It seems they're using the <dialog> element which is not enabled outside of Nightly, and in fact if I disable it I get:

Uncaught TypeError: dialog.showModal is not a function
    showModalDialog https://sede.sepe.gob.es/Registra/flows/formularioQuejasSugerencias?execution=e1s3:681
    firmar https://sede.sepe.gob.es/Registra/flows/formularioQuejasSugerencias?execution=e1s3:701
    onclick https://sede.sepe.gob.es/Registra/flows/formularioQuejasSugerencias?execution=e1s3:1

So this is about enabling bug 840640 by default.

Comment 6

[Mathew Hodson]

Bug 1733536 enabled the <dialog> element by default, so this should work starting in Firefox 98.