Closed Bug 1727499 Opened 2 years ago Closed 2 years ago

I can't sign in with @ permanent key


(Web Compatibility :: Desktop, defect)

Firefox 78


(firefox98 fixed)

Tracking Status
firefox98 --- fixed


(Reporter: joselp, Unassigned)




(1 file)

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0

Steps to reproduce:

I need to perform a digital signature operation on the for completion of a subsidy renewal procedure. But when you hit "Confirm" in Firefox, it just doesn't do anything.

Actual results:

Firefox don't do nothing when I click on the "Confirm" button.

Expected results:

It should appears a new window with the signature process. In Brave-browser this windows appears.

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Gtk' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Widget: Gtk
Product: Firefox → Core

Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables add-ons, extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems.) See
And does this also happen with a new and empty profile? See

Component: Widget: Gtk → Untriaged
Flags: needinfo?(joselp)
Product: Core → Firefox

Hi, the issue appears in all firefox versions, ESR 78.13, ESR 91 and 91 new.

I have tried with a clean installation of firefox, with a new profile, and in safe mode, and the issue appears ever

Flags: needinfo?(joselp)

Hi JoseLp,

I tried to reproduce the issue on my end but it seems the site requires real citizen information in order to create an account, and I can't go any further.
Are you still experiencing issues on newer Firefox versions? Is this also reproducible in other browsers such as Chrome, Opera, etc?


Component: Untriaged → DOM: Core & HTML
Flags: needinfo?(joselpddj)
Product: Firefox → Core

I tried to repro this in and it does work on Nightly. It seems they're using the <dialog> element which is not enabled outside of Nightly, and in fact if I disable it I get:

Uncaught TypeError: dialog.showModal is not a function

So this is about enabling bug 840640 by default.

Depends on: dialog-element
Ever confirmed: true
Flags: needinfo?(joselpddj)
Severity: -- → S3

Bug 1733536 enabled the <dialog> element by default, so this should work starting in Firefox 98.

Closed: 2 years ago
Component: DOM: Core & HTML → Desktop
Depends on: 1733536
No longer depends on: dialog-element
Product: Core → Web Compatibility
Resolution: --- → FIXED
Version: 78 Branch → Firefox 78
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