Closed Bug 173007 Opened 22 years ago Closed 22 years ago

Installer crashes just after the progress dialog has been displayed

Categories

(SeaMonkey :: Installer, defect)

Product:
SeaMonkey
Component:
Installer
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
VERIFIED DUPLICATE of bug 167515

People

(Reporter: t.goettsche, Assigned: dveditz)

Details

(Keywords: crash, stackwanted)

User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; DT) Build Identifier: 1.10.2002082611 Hi, Trouble started when I de-installed 1.1 to install 1.2a. I de-installed tried to install 1.2a but the installer crashed. I downloaded 1.1, tried to install but it crashes too. (The only big differnce OS-wise is that I installed XP SP1 in the meantime.) 1.1 used to work fine but now... I've included the MS error protocol below. Regards Thomas Reproducible: Always Steps to Reproduce: 1. Start installer, click through the license stuff 2. Enter setup type and path information where to install 3. Hit the Install button Actual Results: Progress dialog appears just to be occluded by the Microsoft error dialog (Houston, we have a problem) Expected Results: Install! <?xml version="1.0" encoding="UTF-16"?> <DATABASE> <EXE NAME="SETUP.EXE" FILTER="GRABMI_FILTER_PRIVACY"> <MATCHING_FILE NAME="SETUP.EXE" SIZE="232768" CHECKSUM="0x9D6E8AF6" BIN_FILE_VERSION="1.0.0.2" BIN_PRODUCT_VERSION="1.0.0.2" PRODUCT_VERSION="1, 0, 0, 2" FILE_DESCRIPTION="setup" COMPANY_NAME="mozilla.org" PRODUCT_NAME="Mozilla Setup" FILE_VERSION="1, 0, 0, 2" ORIGINAL_FILENAME="setup.exe" INTERNAL_NAME="setup" LEGAL_COPYRIGHT="Copyright © 2001" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3EAAE" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.2" UPTO_BIN_PRODUCT_VERSION="1.0.0.2" LINK_DATE="08/26/2002 18:41:34" UPTO_LINK_DATE="08/26/2002 18:41:34" VER_LANGUAGE="Englisch (USA) [0x409]" /> <MATCHING_FILE NAME="SETUPRSC.DLL" SIZE="153472" CHECKSUM="0xA1476EF0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2AA1F" LINKER_VERSION="0x0" LINK_DATE="08/26/2002 19:28:32" UPTO_LINK_DATE="08/26/2002 19:28:32" /> <MATCHING_FILE NAME="xpcom.ns\bin\js3250.dll" SIZE="326096" CHECKSUM="0x4BEE4B94" BIN_FILE_VERSION="4.0.0.0" BIN_PRODUCT_VERSION="4.0.0.0" PRODUCT_VERSION="4.0" FILE_DESCRIPTION="Netscape 32-bit JavaScript Module" COMPANY_NAME="Netscape Communications Corporation" PRODUCT_NAME="NETSCAPE" FILE_VERSION="4.0" ORIGINAL_FILENAME="js3240.dll" INTERNAL_NAME="JS3240" LEGAL_COPYRIGHT="Copyright Netscape Communications. 1994-96" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x547C3" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.0" UPTO_BIN_PRODUCT_VERSION="4.0.0.0" LINK_DATE="08/26/2002 19:28:28" UPTO_LINK_DATE="08/26/2002 19:28:28" VER_LANGUAGE="Englisch (USA) [0x409]" /> <MATCHING_FILE NAME="xpcom.ns\bin\nspr4.dll" SIZE="160304" CHECKSUM="0x4E5A845" BIN_FILE_VERSION="4.2.1.0" BIN_PRODUCT_VERSION="4.2.1.0" PRODUCT_VERSION="4.2.1" FILE_DESCRIPTION="NSPR Library" COMPANY_NAME="Netscape Communications Corporation" PRODUCT_NAME="Netscape Portable Runtime" FILE_VERSION="4.2.1" ORIGINAL_FILENAME="nspr4.dll" INTERNAL_NAME="nspr4" LEGAL_COPYRIGHT="Copyright © 1996-2000 Netscape Communications Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2B034" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.2.1.0" UPTO_BIN_PRODUCT_VERSION="4.2.1.0" LINK_DATE="08/26/2002 19:28:28" UPTO_LINK_DATE="08/26/2002 19:28:28" VER_LANGUAGE="Englisch (USA) [0x409]" /> <MATCHING_FILE NAME="xpcom.ns\bin\plc4.dll" SIZE="29792" CHECKSUM="0x36D7CDD5" BIN_FILE_VERSION="4.2.1.0" BIN_PRODUCT_VERSION="4.2.1.0" PRODUCT_VERSION="4.2.1" FILE_DESCRIPTION="PLC Library" COMPANY_NAME="Netscape Communications Corporation" PRODUCT_NAME="Netscape Portable Runtime" FILE_VERSION="4.2.1" ORIGINAL_FILENAME="plc4.dll" INTERNAL_NAME="plc4" LEGAL_COPYRIGHT="Copyright © 1996-2000 Netscape Communications Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x10584" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.2.1.0" UPTO_BIN_PRODUCT_VERSION="4.2.1.0" LINK_DATE="08/26/2002 19:28:28" UPTO_LINK_DATE="08/26/2002 19:28:28" VER_LANGUAGE="Englisch (USA) [0x409]" /> <MATCHING_FILE NAME="xpcom.ns\bin\plds4.dll" SIZE="25424" CHECKSUM="0xEEFF1127" BIN_FILE_VERSION="4.2.1.0" BIN_PRODUCT_VERSION="4.2.1.0" PRODUCT_VERSION="4.2.1" FILE_DESCRIPTION="PLDS Library" COMPANY_NAME="Netscape Communications Corporation" PRODUCT_NAME="Netscape Portable Runtime" FILE_VERSION="4.2.1" ORIGINAL_FILENAME="plds4.dll" INTERNAL_NAME="plds4" LEGAL_COPYRIGHT="Copyright © 1996-2000 Netscape Communications Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x130AA" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.2.1.0" UPTO_BIN_PRODUCT_VERSION="4.2.1.0" LINK_DATE="08/26/2002 19:28:28" UPTO_LINK_DATE="08/26/2002 19:28:28" VER_LANGUAGE="Englisch (USA) [0x409]" /> <MATCHING_FILE NAME="xpcom.ns\bin\xpcom.dll" SIZE="518448" CHECKSUM="0x5747390E" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1" ORIGINAL_FILENAME="" INTERNAL_NAME="xpcom" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8743F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="08/26/2002 19:28:30" UPTO_LINK_DATE="08/26/2002 19:28:30" VER_LANGUAGE="Sprachneutral [0x0]" /> <MATCHING_FILE NAME="xpcom.ns\bin\xpistub.dll" SIZE="7664" CHECKSUM="0x9DCDAC38" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1" ORIGINAL_FILENAME="" INTERNAL_NAME="xpistub" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x10D8B" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="08/26/2002 19:28:30" UPTO_LINK_DATE="08/26/2002 19:28:30" VER_LANGUAGE="Sprachneutral [0x0]" /> <MATCHING_FILE NAME="xpcom.ns\bin\zlib.dll" SIZE="39088" CHECKSUM="0x7C3B0B3B" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1" ORIGINAL_FILENAME="" INTERNAL_NAME="zlib" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE356" LINKER_VERSION="0x1000D" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="08/26/2002 19:28:28" UPTO_LINK_DATE="08/26/2002 19:28:28" VER_LANGUAGE="Sprachneutral [0x0]" /> <MATCHING_FILE NAME="xpcom.ns\bin\components\jar50.dll" SIZE="29424" CHECKSUM="0x79CA469B" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1" ORIGINAL_FILENAME="" INTERNAL_NAME="jar" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1533D" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="08/26/2002 19:28:28" UPTO_LINK_DATE="08/26/2002 19:28:28" VER_LANGUAGE="Sprachneutral [0x0]" /> <MATCHING_FILE NAME="xpcom.ns\bin\components\ucharuti.dll" SIZE="20464" CHECKSUM="0xD0AF934C" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1" ORIGINAL_FILENAME="" INTERNAL_NAME="unicharutil" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFAF4" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="08/26/2002 19:28:28" UPTO_LINK_DATE="08/26/2002 19:28:28" VER_LANGUAGE="Sprachneutral [0x0]" /> <MATCHING_FILE NAME="xpcom.ns\bin\components\xpinstal.dll" SIZE="139840" CHECKSUM="0x5E7DED41" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1" ORIGINAL_FILENAME="" INTERNAL_NAME="xpinstall" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2594B" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="08/26/2002 19:28:29" UPTO_LINK_DATE="08/26/2002 19:28:29" VER_LANGUAGE="Sprachneutral [0x0]" /> </EXE> <EXE NAME="zlib.dll" FILTER="GRABMI_FILTER_THISFILEONLY"> <MATCHING_FILE NAME="ZLIB.DLL" SIZE="63827" CHECKSUM="0xD3537FC1" BIN_FILE_VERSION="1.1.4.0" BIN_PRODUCT_VERSION="1.1.4.0" PRODUCT_VERSION="1.1.4" FILE_DESCRIPTION="Zlib: general purpose data compression/decompression library" COMPANY_NAME="Zlib" PRODUCT_NAME="Zlib" FILE_VERSION="1.1.4" ORIGINAL_FILENAME="zlib.dll" INTERNAL_NAME="zlib" LEGAL_COPYRIGHT="© 2002 Jean-loup Gailly &amp; Mark Adler" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x10000" UPTO_BIN_FILE_VERSION="1.1.4.0" UPTO_BIN_PRODUCT_VERSION="1.1.4.0" LINK_DATE="03/11/2002 21:19:54" UPTO_LINK_DATE="03/11/2002 21:19:54" VER_LANGUAGE="Englisch (USA) [0x409]" /> </EXE> <EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY"> <MATCHING_FILE NAME="kernel32.dll" SIZE="1004032" CHECKSUM="0x7EA80E46" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Client-DLL für Windows NT- Basis-API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Betriebssystem Microsoft® Windows®" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. Alle Rechte vorbehalten." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFDD56" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:43:11" UPTO_LINK_DATE="08/29/2002 10:43:11" VER_LANGUAGE="Deutsch (Deutschland) [0x407]" /> </EXE> </DATABASE>
must be bug 167515. Reporter, do you get a zlib error message, are you running XP SP1 ?
Severity: normal → critical
Keywords: crash, stackwanted
The SP1 install breaks us. Right click on the installer and set the "compatibility" mode to an older windows OS. *** This bug has been marked as a duplicate of 167515 ***
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → DUPLICATE
v dupe
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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