Open Bug 1730482 Opened 3 years ago Updated 2 years ago

Obsolete Information (support postings) should be removed/not show up in searches

Categories

(support.mozilla.org :: Questions, enhancement)

enhancement

Tracking

(Not tracked)

UNCONFIRMED

People

(Reporter: FredMcD, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0

Steps to reproduce:

There are a number of forum postings that contain obsolete solutions/information.
Search engines still find these -no longer valid- data.

Expected results:

Such information should be removed

This task is not actionable as there are zero hints what's obsolete. Please see https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html - thanks!

Flags: needinfo?(FredMcD)

Also, which "forum postings" in which forum?

The Bugbug bot thinks this bug should belong to the 'Firefox::Address Bar' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Address Bar

I'm going to assume by "forum" you mean the Mozilla support forums. Also, per comment 1, please specify what is obsolete.

Component: Address Bar → Knowledge Base Content
Product: Firefox → support.mozilla.org

Here is an example;
https://support.mozilla.org/en-US/questions/1340550
Q; Command line options to Firefox

I had that link in my files. But when I checked, I found a dead page.
I then did a web search and found many links.
Many of them were old. Some of them very old. See;
https://support.mozilla.org/en-US/questions/1340550#answer-1442604

Flags: needinfo?(FredMcD)

This matter was discussed in the reporter's thread here https://support.mozilla.org/en-US/questions/1350455. I wonder what more should be said about this to put it to rest.

Component: Knowledge Base Content → Questions

(In reply to FredMcD from comment #0)

There are a number of forum postings that contain obsolete solutions/information.
Search engines still find these -no longer valid- data.

See also bug 1714955 on search results showing archived threads.

See Also: → 1714955
Summary: Obsolete Information → Obsolete Information (support postings) should be removed/not show up in searches
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