Crash causes site page-load to fail
Categories
(Core :: Widget: Gtk, defect)
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(Reporter: jimoe, Unassigned)
Details
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(1 file)
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58.59 KB,
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User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:92.0) Gecko/20100101 Firefox/92.0
Steps to reproduce:
Visited https://dvd.netflix.com/Queue.
Actual results:
The page loads its header, then:
- loads nothing else (blank), or
- partially loads items
Eventually, a notice pops up "We experienced a problem". This does not happen with other browsers.
Expected results:
firefox 92.0
opensuse tumbelweed 20210915
linux 5.14.2-1-default x86_64
gnome 40.4.0
The following set of journal entries always occurs when a site fails to load.
This is a new feature for v92.
Journal entries:
2021-09-22T16:21:03-0700 sma-station14l firefox.desktop[18482]: Check for system-wide FIPS mode is required and /proc/sys/crypto/fips_enabled cannot be opened for reading - aborting
2021-09-22T16:21:03-0700 sma-station14l firefox.desktop[18482]: Redirecting call to abort() to mozalloc_abort
2021-09-22T16:21:03-0700 sma-station14l kernel: Socket Process[18482]: segfault at 0 ip 000055c259cb573e sp 00007fffad23a3e0 error 6 in firefox[55c259ca7000+78000]
2021-09-22T16:21:03-0700 sma-station14l kernel: Code: 98 58 08 00 48 8b 33 e8 80
1d ff ff 48 8b 33 bf 0a 00 00 00 e8 53 1e ff ff 48 8d 05 4c 79 08 00 48 8d 15 a3
a0 06 00 48 89 10 <c7> 04 25 00 00 00 00 00 00 00 00 0f 0b 0f 1f 44 00 00 48 85
ff 74
2021-09-22T16:21:03-0700 sma-station14l firefox.desktop[16820]: mesa: for the --simplifycfg-sink-common option: may only occur zero or one times!
2021-09-22T16:21:03-0700 sma-station14l firefox.desktop[16820]: mesa: for the --global-isel-abort option: may only occur zero or one times!
2021-09-22T16:21:03-0700 sma-station14l firefox.desktop[16820]: mesa: for the --amdgpu-atomic-optimizations option: may only occur zero or one times!
Comment 1•4 years ago
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The Bugbug bot thinks this bug should belong to the 'Core::Widget: Gtk' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.
Is there a setting for checking FIPS mode?
I do not know why "and /proc/sys/crypto/fips_enabled cannot be opened for reading" is a problem:
ls -l /proc/sys/crypto/fips_enabled
-r--r--r-- 1 root root 0 Sep 18 11:24 /proc/sys/crypto/fips_enabled
cat /proc/sys/crypto/fips_enabled
0
Comment 3•4 years ago
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I don't have a DVD Netflix account to try replicate on my end.
Can you please attach your about:support information?
Also, could you please answer the following questions in order to further investigate this issue?
1- Does this issue happen with a new profile? Here is a link on how to create a new profile: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
2- Are you using add-ons? If so could you please list them? (you can try the issue while in Safe Mode. You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .)
3- Does this issue occur in the latest nightly version of firefox? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
Thanks for the report.
Best regards, Clara.
1- Does this issue happen with a new profile?
No.
2- Are you using add-ons?
Yes. I have restarted with no add-ons enabled; same result.
If so could you please list them?
Part of the about::support listing.
3- Does this issue occur in the latest nightly version of firefox?
No.
v94.0a1 20210923...
And now I am stuck with using the Nightly build. :-(
Bzzt! I was wrong about being stuck with Nightly. All I needed to do was restore the profile from backup.
Comment 7•1 year ago
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Are you still experiencing ? Please look at about:crashes if you do and make sure to upload crash reports and share links here.
I have not experienced this issue in quite a long time, over 2 years at least.
Comment 9•1 year ago
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Thanks, I'm going to close then
Description
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