1733484 - Mouse Scroll wheel works intermittently in preview pane similar to Bug 125570

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[Ken]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:92.0) Gecko/20100101 Firefox/92.0

Steps to reproduce:

Attempted to scroll text in preview windows

Actual results:

Never scrolls on left side of preview window but sometimes works on right side of preview window.

Expected results:

Scroll should occur where ever mouse is positioned inside preview window

Comment 1

[Wayne Mery (:wsmwk)]

What you describe is not something we see reported. Please have a look at https://support.mozilla.org/en-US/kb/getting-started-thunderbird-main-window

Perhaps if you post a screen shot we can better understand

Comment 2

[Ken]

I don't believe there is a way to show the scroll wheel not working on the left side of the preview screen. I have been using Thunderbird for many years and this is the first instance of not being able to consistently scroll in the preview window.

Comment 3

[Wayne Mery (:wsmwk)]

"1) Never scrolls on left side of preview window, 2) but sometimes works on right side of preview window" combination just seems so improbable.

Does it happen in all these situations?

1. When the main pane is maximized?
2. When the main pane is not maximized (windowed)?
3. When a message is opened in its own window?
4. After Help > Troubleshoot mode?

Comment 4

[Ken]

1. Main pane NOT maximized
2. main pane is windowed
3. message is not opened in a separate window. Message in "preview" pane.
4. Not Problem in Troubleshoot mode.

I will disable all add-ons and find which causes the problem.

Thank You.

Comment 5

[Wayne Mery (:wsmwk)]

Thanks for the update