Firefox has started not working on pages it used to if it even lets me access them
Categories
(Core :: Widget: Gtk, defect)
Tracking
()
People
(Reporter: pnewell0705, Unassigned)
Details
Attachments
(1 file)
|
1.89 MB,
application/x-tar
|
Details |
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0
Steps to reproduce:
Accessed https://bugzilla.mozilla.org/ in OSX 10.15.7 (latest Catalina) and CentoOS 7.9.2009 (fully updated)
Actual results:
It went to the page and showed me what I thought was the page
Expected results:
A friend of mine who runs Ubuntu said "you aren't seeing everything" and, after swapping screenshots, I agreed that Firefox was "killing" part of the display
You don't have a general description issue so I have to jam the additional in here. Over the past couple months, I have noticed that some web sites will not let me login (American Airlines around July 2021 and Ancestry on 01oct21). I thought it was a problem with their webpages as I could access via Safari). Earlier than that, Giant Eagles markets would let me log in but I couldn't access certain pages that I used to. Last night I hit this one and had to do some detective work. Discovered that Firefox 78.14.0esr on Centos 7.9.2009 and Firefox 92.0.1 on Catalina would not display the full page. But I downloaded Chromium (yum gave me 90.4430.212) and I get the full page like my friend on Ubuntu gets
To me, this moves the bug from a website issue to a Firefox issue as the "how to install from USB media is a page I seriously doubt would change (though sadly I have no idea how to confirm).
When I worked in The Biz writing software, there was a big debate about when one calls a potential bug a showstopper/dealbreaker. It almost always boiled down to "can I use and trust this software?" or "will I be able to deliver the shot?". When Firefox gives me a display of a page while Chromium gives a different (and informational better display), then I have to go "can I trust Firefox". And, on this one, I think the answer is no since I would have never gotten the info of what I had to do to create a USB boot and would have done want I did for a DVD which would have failed.
You only allow me to attach one file ... makes it difficult to send you a snapshot of the four different results I get. So I am sending a taz ... you are making me work harder than I should to get info to you (smile)
I note that Chromium is failing when trying to do a single window screenshot so you get a full screen capture. I will send a bug to Centos about this but putting together one bug is enough for a day so that will happen tomorrow
Thank you very much in advance,
Paul
Somehow I managed to not put the correct site in what was accessed and what all the screenshots are from. Really sorry.
It is https://docs.centos.org/en-US/centos/install-guide/Making_Media_USB/#sect-making-usb-media
I just got an email from my friend to add the info of "renders properly on Firefox 92.0 on Ubuntu 20.04LTS, and it also (I tried it this morning) looks fine on Firefox 92.0.1 on Win10"
And he points out that if I make my browser window full screen things look right on Linux Firefox. This is a bit of a pain as I have a 27" monitor so I can have the real estate to have Firefox open and enough room to have a terminal(s)/whatever on the other side. But it certainly changes the nature of what is going on and says it is a CentOS page bug. Once that is taken into account, it begins to look like the other websites that I mentioned are the problem and not Firefox.
Why do I have this feeling that I need to apologize for being harsh when the problem was elsewhere. So sorry
Hi Paul,
Thanks for your report.
I regularly do tests on Ubuntu 20.04 LTS and Windows 10 using the latest versions of Firefox, the latest one I checked is Nightly 94.0a1 (2021-10-04) (64-bit) and Firefox Release 92.0.1 (64-bit), but as your friend mentioned, I didn't notice any issues when loading pages.
I don't have access to testing the CentOS distribution, but as a starting point, I'll add this to the Widget GTK component in the hope their team can take a look at your ticket and provide their feedback.
In the meantime, could you please test if you are able to see this issue reproducing on the latest Firefox Nightly version? You can download it from here: https://nightly.mozilla.org/
Regards,
Virginia
|
||
Comment 4•4 years ago
|
||
Firefox screenshot in comment 0: The website's menu is not displayed because Firefox' window is smaller than Chromium's. The menu is just hidden behind a button.
(Other STR: Open https://docs.centos.org/en-US/centos/install-guide/Making_Media_USB/#sect-making-usb-media and press Ctrl + a few times.)
(In reply to paul from comment #2)
Why do I have this feeling that I need to apologize for being harsh when the problem was elsewhere. So sorry
Thank you nevertheless. It's better to report a potential problem than not. :)
Description
•