1734065 - Every time I restart the computer, it prompts "the account has been disconnected"

Status: RESOLVED INCOMPLETE

(Firefox :: Firefox Accounts, defect)

Description

[xiaojianhx]

Attachment: QQ图片20211005085536.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:92.0) Gecko/20100101 Firefox/92.0
Firefox for Android

Steps to reproduce:

每次重启电脑，都提示“账户已断开链接”

Actual results:

每次都要重新登录

Comment 1

[:Gijs (away/busy until Mar 10)]

Doesn't look like a security bug, so I've removed the flag. I've google-translated the summary to make this easier to triage, but we'll probably need some more details...

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug is invalid.
If you think the bot is wrong, please reopen the bug and move it back to its prior component.

Please note that this is a production bug database used by the Mozilla community to develop Firefox, Thunderbird and other products.
Filing test bugs here will waste the time of our contributors, volunteers and employees.
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Comment 3

[Mark Hammond [:markh] [:mhammond]]

This is typically when the logins manager is failing to initialize - eg, bug 1313985, or logins.json being corrupt (although I think that's handled these days), or anything causing TypeError: Services.logins is undefined errors.

Can you please see if there are any error messages in the browser console? https://developer.mozilla.org/en-US/docs/Tools/Browser_Console has some information in this which might be helpful (or https://developer.mozilla.org/ja/docs/Tools/Browser_Console for the Japanese version)

Comment 4

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:markh, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 5

[Mark Hammond [:markh] [:mhammond]]

Thanks again for reporting this issue, but we are unable to determine the cause of the problem without the requested information. If you are able to provide this information, please just add a comment in this bug with that information and we'll get back to you as soon as we can, but in the meantime we are closing this bug so we can focus on the issues which we can address.