"Get Msgs" gives no explanation as to why it doesn't work during initial Mozilla mail check, and with slow pop servers the mail check can take some time

RESOLVED EXPIRED

Status

RESOLVED EXPIRED
16 years ago
10 years ago

People

(Reporter: david, Assigned: mscott)

Tracking

Trunk
x86
Windows 2000

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

16 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.1) Gecko/20020826
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.1) Gecko/20020826

Mozilla mail checks the remote pop server for new mail when it starts, but it
gives no indication that it is busy doing something during this time.
If the pop server is slow [eg it is in another continent], then this mail check
can take some time.

If the user presses "Get Msgs" during this time, it does nothing at all, and it
is not apparent to the user why "Get Msgs" doesn't work.

Reproducible: Always

Steps to Reproduce:
1.Start mozilla configured with a pop server that is very slow.
2.Press "Get Msgs".
Actual Results:  
Mozilla eventually shows the number of messages waiting, but doesn't fetch them.

Expected Results:  
I think that:
1.  It should show some sort of busy indication why it is checking the server.
2.  Perhaps "Get Msgs" should be greyed out during this busy time???????

Comment 1

16 years ago
There are several enhancement requests  for 'progress' dialogs during various
part of the POP/IMAP process (downloading, moving, filtering, ...). But bug
61139 is the closest one to this request.
David, have you tried this recently with a trunk build?  I think we fixed a bug
in this area, but I can't find the number right now.
(Reporter)

Comment 3

16 years ago
Hi, have done what you asked, now running the following:

Mozilla 1.2b
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2b) Gecko/20021017

Problem is not fixed.  I managed to click the "Get Msgs" button 15 times while
it was busy polling the mail server for availability of new messages just after
the mail window opened, and still no explanation as to why none of those clicks
do anything at all.

Comment 4

14 years ago
might be fixed with bug 127461
Blocks: 165832
Product: Browser → Seamonkey
This is an automated message, with ID "auto-resolve01".

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Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED

Updated

10 years ago
Component: MailNews: Notification → MailNews: Message Display
QA Contact: stephend → search
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