1735197 - messages could not be filtered to folder because adding a message to it failed

Status: RESOLVED WORKSFORME

(Thunderbird :: Filters, defect)

Description

[Grammie Ree]

Attachment: error.jpg

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.71 Safari/537.36

Steps to reproduce:

Opened Thunderbird and downloaded messages.

Actual results:

Mail is not filtered to Junk folder. Error messages I have gotten: "The messages could not be filtered to 'Junk on my email' because another operation is in progress." and "The messages could not be filtered to 'Junk on my email' because adding a message to it failed. Verify that the folder is displaying properly or try to repair it from the folder properties." and "Unable to open the folder Junk on my email because it is in use by some other operation. Please wait for that operation to finish and then select the folder again." Junk folder does not show email, just page to set up another account, import from another program, etc. and I cannot do anything to repair it because I just get the third error message shown above.

Expected results:

My email SHOULD have been filtered as it always has been and I SHOULD have been able to access those filtered emails in my Junk folder.

Comment 1

[Grammie Ree]

Attachment: Cannot open or repair folder

Thunderbird was recently updated to version 94.0b2 (32-bit). I have a 64-bit computer so don't know if that could be causing a problem. But I cannot open or try to repair the folder. PLEASE HELP!

Comment 2

[newsfan]

Looks a lot like bug 1711295.

Comment 4

[Wayne Mery (:wsmwk)]

Grammie,
Did you have this problem prior to beta 93/94 ?