Closed Bug 1735985 Opened 4 years ago Closed 4 years ago

request download for access to minidumps for SeaMonkey submissions

Categories

(Socorro :: General, task)

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: ewong, Unassigned)

Details

I'd like to request access to download the minidumps for any SeaMonkey submissions to help understand crashes.

I can't grant you access to protected data per our policy.

I'm a little puzzled that you're asking for this. We're about to end collection of SeaMonkey crashes (bug #1608976), so SeaMonkey should be sending crash reports to some other system which (I would assume) you have access to.

Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → WONTFIX

(In reply to Will Kahn-Greene [:willkg] ET needinfo? me from comment #1)

I can't grant you access to protected data per our policy.

I'm a little puzzled that you're asking for this. We're about to end collection of SeaMonkey crashes (bug #1608976), so SeaMonkey should be sending crash reports to some other system which (I would assume) you have access to.

I'm not sure why you're puzzled. I was asking for access to past crashes which aren't available to the new system and since those SeaMonkey versions have their crashreporter urls fixed to crash-stats, they still won't send crashes to the new system anyway, so either way the new system won't see any of those crash stats.

I understand about the data protection policy; but the crash information from SeaMonkey clients are useful for SeaMonkey devs. It's only just recently with my work on getting the crashstats system running do I appreciate the info gleamed.

Anyway, sorry for the trouble.

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