1736845 - Zombie message quick filter persists on startup

Status: RESOLVED WORKSFORME

(Thunderbird :: Untriaged, defect)

Description

[F. Ehrhardt]

Attachment: Stuck / Zombie message list filter

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0

Steps to reproduce:

Launch Tbird after Windows boot.

Actual results:

New messages are not loaded. Message filter (part of Quick Filter) last used many days ago, is still invoked, see screenshot. Clicking the X does not cancel the filter. Must also click Get Messages to have client connect to server for new message download.

Expected results:

Any message filter should have been cancelled on Tbird shutdown or restart. App should immediately download new messages, as it has done for at least 20 years.

Comment 1

[Wayne Mery (:wsmwk)]

Do it reproduce when doing help > Troubleshoot mode?
What add-ons do you have installed?

Comment 2

[F. Ehrhardt]

Thunderbird support forum, expert Toad-Hall solved issue by recommending deleting while app shutdown. Problem seems to have stopped.

See https://support.mozilla.org/en-US/questions/1356428#answer-1456893