Closed Bug 1737082 Opened 4 years ago Closed 4 years ago

Firefox Update restarts into broken state (tabs wont load etc)

Categories

(Toolkit :: Application Update, defect, P2)

defect

Tracking

()

RESOLVED FIXED

People

(Reporter: mgaudet, Unassigned)

Details

Over the last couple of days, I've had a couple wonky updates on macOS.

I just had a peculiar instance. I manually applied an update (via the hamburger menu); but when Firefox restarted, my restored tab had the right label, but no content. I couldn't navigate anywhere.

I went to make a screencast to open a bug, and as I tried to resize the window, then the browser crashed (crash report).

What's odd to me is that the crash report has a different buildid (20211020093007) than the firefox that restarted after the crash (20211021093631).

Hi Matthew,

Thanks for getting in touch. Can you verify in *about:support * that your firefox is located in the Application directory in the update folder section?

Flags: needinfo?(mgaudet)

Update Folder is /Users/mgaudet/Library/Caches/Mozilla/updates/Applications/Firefox Nightly

Flags: needinfo?(mgaudet)

I think it's very likely that this is due to Bug 1736373.

Set this as resolved for next release. Please feel free to reopen if this is still an issue.

Severity: -- → S2
Status: NEW → RESOLVED
Closed: 4 years ago
Priority: -- → P2
Resolution: --- → FIXED
You need to log in before you can comment on or make changes to this bug.