1737398 - Can not load login QR code on Jingdong

Status: RESOLVED WORKSFORME

(Core :: Graphics: WebRender, defect)

Description

[Hillwood Yang]

Attachment: 2021-10-23 16-49-08 的屏幕截图.png

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:93.0) Gecko/20100101 Firefox/93.0

Steps to reproduce:

Visit https://passport.jd.com/new/login.aspx?ReturnUrl=https%3A%2F%2Fwww.jd.com%2F

Actual results:

Login QR code can not be loaded. Also confirm this issue on Firefox 93.

Comment 1

[Andre Klapper]

Works without a problem here.

Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables add-ons, extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems.) See https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
And does this also happen with a new and empty profile? See https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile

Comment 2

[Hillwood Yang]

Attachment: 2021-10-23 17-14-10 的屏幕截图.png

Yes, also happen with a new and empty profile.

Comment 3

[BugBot [:suhaib / :marco]]

The Bugbug bot thinks this bug should belong to the 'Core::Graphics: WebRender' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 4

[Hillwood Yang]

(In reply to Andre Klapper from comment #1)

Works without a problem here.

Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables add-ons, extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems.) See https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
And does this also happen with a new and empty profile? See https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile

Confirm it does not happen on Windows release. My OS is openSUSE Tumbleweed.

Comment 5

[Hillwood Yang]

Many openSUSE users report Firefox 92+ is broken.
https://bugzilla.opensuse.org/show_bug.cgi?id=1191659

Comment 6

[BugBot [:suhaib / :marco]]

The severity field is not set for this bug.
:jimm, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 7

[Sotaro Ikeda [:sotaro]]

:aosmond, do you have any ideas about this bug?

Comment 8

[Andrew Osmond [:aosmond] (he/him)]

It seems like the OpenSUSE bug got fixed, did that fix your problem? I can't reproduce locally on Ubuntu 20.04 with Mozilla's nightly build nor Ubuntu's release build.

Comment 9

[Glenn Watson [:gw]]

Works for me, please reopen if you are still having issues with this on your system.