Closed Bug 1737426 Opened 4 years ago Closed 3 months ago

Application window and bookmarks do not display after system boot

Categories

(Core :: Widget: Gtk, defect)

Firefox 93
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: jgmitchell, Unassigned)

Details

Attachments

(2 files)

User Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:93.0) Gecko/20100101 Firefox/93.0

Steps to reproduce:

  1. Boot and sign into Fedora OS
  2. Click icon to launch Firefox
  3. Firefox window does not open.
  4. Click icon again, Firefox application opens, but no bookmarks are displayed
  5. Quit Firefox - informed I am about to close 2 windows and 2 tabs even though only one instance of Firefox is open.
  6. Open Firefox again, everything opens correctly. Bookmarks are displayed correctly.

Actual results:

  1. Boot and sign into Fedora OS
  2. Click icon to launch Firefox
  3. Firefox window does not open.
  4. Click icon again, Firefox application opens, but no bookmarks are displayed
  5. Quit Firefox - informed I am about to close 2 windows and 2 tabs even though only one instance of Firefox is open.
  6. Open Firefox again, everything opens correctly. Bookmarks are displayed correctly.

This only happens the first I launch Firefox after booting and signing in. Does not happen when computer has only been locked or put to sleep and signing back in.

Expected results:

  1. Click Firefox icon
  2. Application window opens and displays bookmarks

The Bugbug bot thinks this bug should belong to the 'Firefox::Bookmarks & History' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Bookmarks & History
Component: Bookmarks & History → Untriaged

Hi,
Does this issue happen with a new profile? Here is a link on how to create a new profile: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles Also, are you using add-ons? If so could you please list them? (please attach your about:support information)

Does this issue occur in the latest nightly version of firefox? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
I've assigned a component in order to get the dev team involved.

Thanks for the report.
Best regards, Clara.

Flags: needinfo?(jgmitchell)
Component: Untriaged → Widget: Gtk
Product: Firefox → Core

Please try to run Firefox in terminal as

firefox --ProfileManager

and use the profile manager to select your profile. Which profiles do you have there? Is there any 'default' or so?

Also run on terminal

flatpak list

and attach the output here.
Thanks.

Attached file about:support output
The issue occurred multiple days in a row before I submitted the bug, and now it is not happening. I just restarted to collect all the data I have been asked for. Profiles: default-release default [jgm@fedora ~]$ flatpak list Name Application ID Version Branch Installation Bitwarden com.bitwarden.desktop 1.28.3 stable system Discord com.discordapp.Discord 0.0.16 stable system Spotify com.spotify.Client 1.1.68.632.g2b11de83 stable system Obsidian md.obsidian.Obsidian 0.12.19 stable system Freedeskto… org.freedesktop.Platform 20.08.15 20.08 system Freedeskto… org.freedesktop.Platform 21.08.4 21.08 system Mesa …ktop.Platform.GL.default 21.1.7 20.08 system Mesa …ktop.Platform.GL.default 21.2.2 21.08 system Intel …top.Platform.VAAPI.Intel 20.08 system Intel …top.Platform.VAAPI.Intel 21.08 system openh264 …esktop.Platform.openh264 2.1.0 2.0 system Flat-Remix… …eme.Flat-Remix-GTK-Green 3.22 system

The issue occurred multiple days in a row before I submitted the bug, and now it is not happening. I just restarted to collect all the data I have been asked for.

Profiles:
default-release
default

[jgm@fedora ~]$ flatpak list
Name Application ID Version Branch Installation
Bitwarden com.bitwarden.desktop 1.28.3 stable system
Discord com.discordapp.Discord 0.0.16 stable system
Spotify com.spotify.Client 1.1.68.632.g2b11de83 stable system
Obsidian md.obsidian.Obsidian 0.12.19 stable system
Freedeskto… org.freedesktop.Platform 20.08.15 20.08 system
Freedeskto… org.freedesktop.Platform 21.08.4 21.08 system
Mesa …ktop.Platform.GL.default 21.1.7 20.08 system
Mesa …ktop.Platform.GL.default 21.2.2 21.08 system
Intel …top.Platform.VAAPI.Intel 20.08 system
Intel …top.Platform.VAAPI.Intel 21.08 system
openh264 …esktop.Platform.openh264 2.1.0 2.0 system
Flat-Remix… …eme.Flat-Remix-GTK-Green 3.22 system

Flags: needinfo?(jgmitchell)

I see you have two profiles:

default-release
default

'default-release' is created as a backup sometimes. I'm not sure which one contains your bookmarks but when you run firefox profile manager (firefox --ProfileManager) you can select your profile a make it default - Firefox will pick it without questions.

So I expect you have selected the correct profile now.

Attached file about:support
Today I rebooted my computer after installing updates. Once I logged in, I started Firefox to test everything again. I launch FIrefox from applications, it looks like it is starting up then nothing appears. I click the icon again and launches. It is using my profile "default-release." My bookmarks are available but not visible in the toolbar. I have to type Ctrl+B to get to them, not a big deal, but odd. My plugins are also available and displayed, but if I look at Firefox Sync, it appears as if I am not signed in. I know everything is "there" since I was able to use my mail bookmark keyword to get to my mail account and access it without having to sign in.

I have to fully exit by pressing Ctrl+Q to close everything and it prompts me by asking if am I sure I want to close 2 windows even though I only see one window open. Once I exit and restart Firefox, it appears normal and I have no issues.

Do you still reproduce ? Are you using profile sync daemon [https://wiki.archlinux.org/title/Profile-sync-daemon] by any chance?

Flags: needinfo?(jgmitchell)

Redirect a needinfo that is pending on an inactive user to the triage owner.
:stransky, since the bug has recent activity, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(jgmitchell) → needinfo?(stransky)
Status: UNCONFIRMED → RESOLVED
Closed: 3 months ago
Flags: needinfo?(stransky)
Resolution: --- → INCOMPLETE
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