Closed Bug 1738404 Opened 3 years ago Closed 3 years ago

Cannot edit listviews in Dynamics 365

Categories

(Web Compatibility :: Site Reports, defect)

Firefox 93
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: quangle1404gl, Unassigned)

Details

Attachments

(1 file)

Attached image CRM_error.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.54 Safari/537.36

Steps to reproduce:

  1. Access to Dynamics CRM 365 (On-premises)
  2. Open advanced search
  3. Edit columns of the listview

Actual results:

Cannot add new columns to the listviews.

Expected results:

Columns can be added

The Bugbug bot thinks this bug should belong to the 'Firefox::Address Bar' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Address Bar
Component: Address Bar → Desktop
Product: Firefox → Web Compatibility

Hello quangle1404gl,
Thanks for the report. A couple of questions

  1. What is the address of the site
  2. Does it require a login/password
  3. Does it work in Chrome (making extra sure, you have reported the bug with Chrome)
  4. Do you have any addons or preferences which have been changed?
Flags: needinfo?(quangle1404gl)

This will be probably hard to diagnose or impossible without an access to the software.
https://dynamics.microsoft.com/en-us/
https://dynamics.microsoft.com/en-us/dynamics-365-free-trial/

We need more details.

Hi Karl,

  1. It's the internal address so I cannot share. It's the access to Dynamics CRM of the client.
  2. Yes
  3. Yes, I can edit listview in Chrome. It works for firefox version >= 92.0
  4. No, I don't
Flags: needinfo?(quangle1404gl)

quangle1404gl,

So if I understood correctly, you said it started to fail with Firefox 93+

Would you be able to run mozregression?
https://mozilla.github.io/mozregression/quickstart.html
https://mozilla.github.io/mozregression/install.html

That would help determine what Bug exactly has broken your software.
I understand if you don't have time. But without access and without knowing which precise commit broke the code, we can't really do anything unfortunately and we would have to close as INCOMPLETE (aka real issue, but not enough parameters to diagnose)

Flags: needinfo?(quangle1404gl)

Since the issue can not be tested due to the above-mentioned reasons, reporter is the issue still reproducible on your side?

Status: UNCONFIRMED → NEW
Ever confirmed: true

Redirect a needinfo that is pending on an inactive user to the triage owner.
:denschub, since the bug has recent activity, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(quangle1404gl) → needinfo?(dschubert)
Status: NEW → RESOLVED
Closed: 3 years ago
Flags: needinfo?(dschubert)
Resolution: --- → INCOMPLETE
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