Closed Bug 1740171 Opened 3 years ago Closed 3 years ago

Monochrome printing becomes color when printing from PDF preview to Xerox MFP

Categories

(MailNews Core :: Printing, defect)

Product:
MailNews Core
Component:
Printing
Version:
Thunderbird 91
Platform:
x86_64
Windows 10
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1674081

People

(Reporter: risatou, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36

Steps to reproduce:

Open the PDF attached to the email in the preview, press the print button, select Xerox DocuCentre-V C3375 as the printer, set the color mode to monochrome, and print.

Actual results:

The print preview is monochrome, but the printed matter is in color.

Expected results:

The printed matter is in color.

Component: Untriaged → Printing
OS: Unspecified → Windows 10
Product: Thunderbird → MailNews Core
Hardware: Unspecified → x86_64

Bug 1631449 and follow-ups did some work related to this.

Bug 1674081 seems the same, or at least it's highly related. Duping for now.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → DUPLICATE
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