Closed Bug 1740829 Opened 3 years ago Closed 3 years ago

Since most recent Catalina MacOS 10.15.7 update, crashes frequently when browsing Facebook

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
Firefox 94
Type:
defect

Tracking

()

Status:
RESOLVED DUPLICATE of bug 1738289

People

(Reporter: adrie, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:94.0) Gecko/20100101 Firefox/94.0

Steps to reproduce:

Browse Facebook

Actual results:

Crash

Expected results:

Continued Scrolling

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Cocoa' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Widget: Cocoa
Product: Firefox → Core

Could you check about:crashes and see if there are any crash reports? If they have not been submitted yet, please click the submit button and post the crash ID here.

Reassigning to Firefox > General since there is no telling in what component this crash might be occurring without a crash report.

Component: Widget: Cocoa → General
Product: Core → Firefox
Flags: needinfo?(adrie)

Firefox crashes while the main logged-in Facebook page loads.

Steps to reproduce:

  1. Create a new profile on macOS 10.14.7 using Firefox 94.0.1
  2. Visit https://www.facebook.com/
  3. Enter and submit, credentials, accept or deny the browser as trusted

Expected result: The main page/feed should finish loading.

Actual result: The page starts loading but then Firefox crashes.

Observations: Posts, profiles, messaging, etc. do not seem affected (limited testing). Tried on both an old and a clean profile; multiple reports sent in the past few hours both from profiles.

I have tried Firefox versions 94.0.0, 93.0.0, 92.0.1 and 91.0.2 and they all crash in a similar fashion; I have not tested further back. Disabling hardware acceleration via optimization preferences on 94.0.1 does not seem to help.

Crash ID examples (submitted text should be in line with the description):

Thank you! Based on the crash reports, this is a duplicate of bug 1738289.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → DUPLICATE

For what it's worth, I'd been complaining to to Apple, Facebook, and Mozilla. But since I filed this bug report, it hasn't happened even once!

Flags: needinfo?(adrie)
You need to log in before you can comment on or make changes to this bug.