1742651 - Prompting to update manually even if I have the latest version

Status: RESOLVED DUPLICATE of bug 1788609

(Thunderbird :: Untriaged, defect)

Description

[Larry Estep]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:94.0) Gecko/20100101 Firefox/94.0

Steps to reproduce:

Loading Thunderbird, I keep getting a message that Thunderbird was unable to update my version automatically.

Actual results:

I download and install 91.3.2 and it shows I have the latest version installed but continues to prompt me to download it each time I load Thunderbird.

Expected results:

I should not be getting the message to manually update

Comment 1

[Larry Estep]

Attachment: Capture.JPG

Comment 2

[Magnus Melin [:mkmelin]]

Check Help | About to make sure you are actually running the latest version you installed.

Comment 3

[Larry Estep]

Attachment: Capture.JPG

Comment 4

[Tom Kloos]

This is an ongoing problem for me also, in all of the recent versions, but not sure exactly when it started. Currently running "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:91.0) Gecko/20100101 Thunderbird/91.9.0", build ID 20220502180952, and it pops up sometimes when the current version is already installed.

Comment 5

[Tom Kloos]

I thought I'd better add to this so it isn't left hanging on my behalf... No longer a problem for me after fixing the appropriate registry entry. All good for me with 91.13.1.