Quick filter bar cause freeze and consume all RAM when open mail with big attachment
Categories
(Thunderbird :: Search, defect)
Tracking
(Not tracked)
People
(Reporter: jstrib, Unassigned)
Details
(Keywords: perf, testcase)
Attachments
(1 file)
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13.26 KB,
image/png
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Details |
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:95.0) Gecko/20100101 Firefox/95.0
Steps to reproduce:
Version 91.4.0 (64bit)
- run tunderbird
- click Quick filter to open search bar
- click at mail with big attachment (16-22MB) in delivered mail list
Actual results:
Tunderbird show text part of mail and freez and consume all RAM memory.
Bottom status bar show loading line. Process Explorer show 12GB in working set. Until kill or restart process.
Expected results:
Load attachment image in to body of mail without freez.
Without Quick filter bar opened or in safe-mode it work properly.
Comment 1•4 years ago
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Thanks for providing great detail.
If it works in safe mode, then the problem is likely an add-on, which is not Thunderbird code.
Please try disabling add-ons until you find which item is causing the problem and report your results.
(In reply to Wayne Mery (:wsmwk) from comment #1)
Thanks for providing great detail.
If it works in safe mode, then the problem is likely an add-on, which is not Thunderbird code.
Please try disabling add-ons until you find which item is causing the problem and report your results.
I have all add-ons disable in normal mode.
I edited eml file and strip all sesnitive data and unnessery things,
look like html parser take some loop cycle or not take end of trash html/xml from Outlook and Quick filter try indexing all 300 000 rows include image data, or something like that.
I try add eml file to attachments or if it will be too big to upload I add mega.nz link.
Comment 4•4 years ago
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Thanks for the testcase. The bulk of the message is a 16mb 300,000 line rotated image.
I copied this to a local folder and an imap folder
I cannot reproduce high memory or cpu using 103.0b3 beta on macbook pro m1 - including if I turn on filtering on "body".
Version 91 will be updating to version 102 in a few weeks. If this reproduces on version 102 please update the bug report
Description
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