Closed Bug 1746403 Opened 4 years ago Closed 3 years ago

Address book is ignored by junk filter

Categories

(Thunderbird :: Untriaged, defect)

Thunderbird 91
defect

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: siva0k0m7, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36

Steps to reproduce:

Add order-update@amazon.com to address book.
Select "Enable adaptive junk mail controls for this account"
Select "Do not automatically mark as junk if the sender is in:"
Select "Collected Addresses" and "Personal Address Book"
Select "Trust junk mail headers set by SpamAssassin"
Receive and email from order-update@amazon.com

Actual results:

Email from order-update@amazon.com is marked as junk and moved to junk folder

Expected results:

Email from order-update@amazon.com remains in inbox not marked as junk

See Also: → 1746220

bug 1746220 potentially another report of this.

Do you have any add-ons installed?

Flags: needinfo?(siva0k0m7)

(In reply to Wayne Mery (:wsmwk) from comment #1)

bug 1746220 potentially another report of this.

Do you have any add-ons installed?

These three...
manually sort folders
provider for google calender
remove duplicate messages

Flags: needinfo?(siva0k0m7)

The email provider is marking emails as spam/junk.
I added the sender to my contacts at the email provider.
This is probably the cause.

Reporter, do you still see this issue when using version 102?

Whiteboard: [closeme 2022-10-15]

Siva, thanks for the update. So Invalid per comment 3
Please ignore comment 4.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → INVALID
Whiteboard: [closeme 2022-10-15]
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