1746460 - Close tab button not working

Status: RESOLVED INCOMPLETE

(Firefox :: Tabbed Browser, defect)

Description

[Sasha]

Attachment: Video_2021-12-16_193401.wmv

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:95.0) Gecko/20100101 Firefox/95.0

Steps to reproduce:

When trying to close tab it does not close. I have some opened tabs and it happens around 2 or 3 weeks in row. When i have 1-3 opened tabs all ok. I attach video what goes wrong.

Actual results:

Close tab button not working

Expected results:

Tab must be closed

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Firefox::Tabbed Browser' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 2

[Jeronimo Torti (Please send NI request to Brindusa Tot)]

Hi Sasha,
I was unable to reproduce the issue on Windows 10, on Firefox Nightly 97.0a1 (2021-12-17) (64-bit) and Release95.0.1 (64-bit) versions.
Could you answer the following questions in order to further investigate this issue?

1. Does this issue happen with a new profile? Here is a link on how to create a new profile: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

Can you test the issue while in Safe Mode (Safe Mode disables add-ons, extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems). You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode.

2. Does this issue occur in the latest nightly version of firefox? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/

3. Can you provide your about:support information in order to further investigate it? (type 'about:support' in address bar, in order to get 'Troubleshooting Information' page, thenclick on 'Copy text to clipboard' and paste into a comment here in Bugzilla)

If you are still able to reproduce it, please, share further information with us, maybe more specific steps.

I let the assigned component in order to get the dev team involved.
'Firefox-Tabbed Browser' team: if the component is not relevant please change it to a more appropriate one.

Regards,
Jerónimo.

Comment 3

[Jeronimo Torti (Please send NI request to Brindusa Tot)]

Hi,
I closed this ticket due to lack of information as Resolved-Incomplete. If the issue is still reproducible with the latest Firefox version, feel free to reopen the bug with more information.

Thanks.