Closed Bug 1747124 Opened 4 years ago Closed 3 years ago

Plugins not kept after installing Firefox update

Categories

(WebExtensions :: General, defect)

Firefox 95
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: rachel-firefox, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:95.0) Gecko/20100101 Firefox/95.0

Steps to reproduce:

Every time I install updates for Firefox, all of my plugins (ad blockers, password vault, etc) are wiped and I have to reinstall them all again.

Expected results:

I should not have to do this repeatedly.

The Bugbug bot thinks this bug should belong to the 'Core::Plug-ins' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Plug-ins
Product: Firefox → Core

Note that this is probably about extensions, not plugins, as plugins have been removed from Firefox.

(In reply to Release mgmt bot [:sylvestre / :calixte / :marco for bugbug] from comment #1)

The Bugbug bot thinks this bug should belong to the 'Core::Plug-ins' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

@sylvestre, @calixte, @marco: Can you please disable assinging bugs to the 'Core::Plug-ins' component?

Also, can you please reassign to a more useful product/component?

Flags: needinfo?(sledru)
Component: Plug-ins → General
Flags: needinfo?(sledru)
Product: Core → WebExtensions

I am not able to reproduce this issue on my side. All my addons are present and with settings saved after updating FF95.
Please let me know exactly what addons are installed on your side(and any relevant settings applied for these addons) and I will try to reproduce it again.

Flags: needinfo?(rachel-firefox)

Are you consistently able to reproduce this issue?

Did you only lose your add-ons, or also other profile data such as history and bookmarks?

Can you visit about:support and share it with us here?
And if you encountered the issue again, export about:support again, so we can check what changed between the restarts.

Redirect a needinfo that is pending on an inactive user to the triage owner.
:mixedpuppy, since the bug has recent activity, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(rachel-firefox) → needinfo?(mixedpuppy)
Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Flags: needinfo?(mixedpuppy)
Resolution: --- → INCOMPLETE
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