Closed Bug 1747797 Opened 3 years ago Closed 3 years ago

Cannot open 7z attachmment

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
Thunderbird 91
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: brozdajakub, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:95.0) Gecko/20100101 Firefox/95.0

Steps to reproduce:

I send / receive a message with a 7z attachment

Actual results:

I cannot open the attachment, I can only save it. I have changed the preferences - it does not help. Problem only with 7z extension, some files will open but most don't work, checked on other programs not only 7zip and all the time there is a problem. I need to be able to open the file without saving it. When I click on an attachment, nothing happens, no window appears to open the attachment, with other files it works, checked on different computers. When I select the button in the right corner open does not work either.

Expected results:

There should be a window to open the attachment using 7zip or some other program.

Reporter, do you still see this issue when using version 102?

Whiteboard: [closeme 2022-10-15]

Resolved per whiteboard

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2022-10-15]
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