174866 - broadcast.com - webcast does not load. buttons do not load.

Status: RESOLVED INVALID

(Tech Evangelism Graveyard :: English US, defect)

Description

[Ray Hosler]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)
Build Identifier: Mozilla 1.1

This page loads a customized video graphical user interface. The image and the 
buttons do not load. The page is also supposed to be split in half to show the 
home page of my company in the bottom half. 

Instead, it loads two separate pages. 

This application/URL works fine in IE 5.5 and Netscape 4.7

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1

[Phil Schwartau]

This is not likeely to be a bug in the LiveConnect shell. Reassigning
to Browser-General until we can get further informataion.


Ray:

1. What build ID of Mozilla are you using? Please include that
   in any bug report; thanks -

2. Are you getting any errors in Tools > Web Development > JavaScript Console?
   (be sure to clear it of any previous errors first)

3. What media player are you using in Mozilla to try to play the
   broadcast? What player are you using in NN4.7?

4. What plug-ins do you currently have in Mozilla?
   (Help > About Plugins)

Comment 2

[Ray Hosler]

Build # is 2195

Start Log: 10/15/2002 - 3:36:56 PM
    System Info:
        OS Type: NT50
        Major Version: 5
        Minor Version: 0
        Build Number: 2195
        Extra String: Service Pack 2
        Total Physical Memory: 261136KB
        Total Available Physical Memory: 155184KB

    Product Info:
        Install mode: Normal
        Company name: mozilla.org
        Product name (external): Mozilla
        Product name (internal): Mozilla
        Uninstall Filename: MozillaUninstall.exe
        UserAgent: 1.1 (en)
        Alternate search path: 

    Components corrupted (startup):
        none

    Destination Path:
        Main: C:\Program Files\mozilla.org\Mozilla
        SubPath: 

    Setup Type: C&ustom

    Components selected:
        Mozilla XPCOM
        Navigator
        Personal Security Manager
        mozilla.org Uninstaller
        US English profile defaults
        English (US) language pack
        US region pack
        Inspector

Comment 3

[Frankie]

Analysis follows:

1: The listed URL for this bug is a 302 redirect to
http://webevents.broadcast.com/wsp/index.asp?nEventID=3322&loc=&ru=

2: The redirected page uses window.open() to load
http://webevents.broadcast.com/wsp/build_06/english/skin_corporate01/preload.asp?default_clip_id=&channel_id=&restrict_channels=&loc=&bookmark=&nEventID=3322&ppv_id=

(Note that on my first two tries, Mozilla's popup blocker silently prevented
step two and left me staring at a blank page except for a Yahoo logo.)

3: The new window preloads a dozen-ish images then loads
http://webevents.broadcast.com/wsp/build_06/english/frameset.asp?nEventID=3322

4: Finally, this frameset loads gazillion .js files and the two frames
http://webevents.broadcast.com/wsp/build_06/english/skin_corporate01/interface.asp
and http://www.national.com

The top "interface" frame is the trouble spot. For starters, it calls scripts
that were loaded in the parent window from step 1. Since I opened the URL
manually instead, it had no parent and the calls failed.

There are so many different script files involved, I would need a good hourly
consulting fee in order to figure out what's going wrong. YMMV.

Comment 4

[Phil Schwartau]

On initial load, this site WORKSFORME using Mozilla trunk build
2003021808 on WinNT. I didn't register for the site when prompted.
I am not seeing any of the problems originally reported above:

> The image and the buttons do not load. The page is also supposed
> to be split in half to show the home page of my company in the
> bottom half. Instead, it loads two separate pages. 


However, I AM seeing a bug when I mouseover the buttons at the top
once the page has loaded. Instead of the rollover effect I get in IE6,
the buttons simply disappeared (i.e. turned into empty image boxes).
That is, for some reason their "rollover" images are not loading.

At no time do I see any errors in the JavaScript Console -

Comment 5

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 6

[Mike Taylor [:miketaylr]]

This URL doesn't exist anymore (broadcast.com redirects to Yahoo!, webcast.broadcast.com 404s).