Closed Bug 1749420 Opened 3 years ago Closed 3 years ago

Intermittent ModuleNotFoundError: No module named 'idna'

Categories

(Testing :: Raptor, defect, P5)

defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: intermittent-bug-filer, Unassigned)

Details

(Keywords: intermittent-failure)

Filed by: malexandru [at] mozilla.com
Parsed log: https://treeherder.mozilla.org/logviewer?job_id=363648111&repo=mozilla-central
Full log: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/RTLXti2hRxS_GUgA0gwNuw/runs/0/artifacts/public/logs/live_backing.log


[task 2022-01-10T23:05:16.698Z] 23:05:16     INFO - Return code: 0
[task 2022-01-10T23:05:16.698Z] 23:05:16     INFO - Detecting whether we're running mozinstall >=1.0...
[task 2022-01-10T23:05:16.698Z] 23:05:16     INFO - Getting output from command: ['C:\\Users\\task_1641847737\\build\\venv\\Scripts\\mozinstall', '-h']
[task 2022-01-10T23:05:16.699Z] 23:05:16     INFO - Copy/paste: C:\Users\task_1641847737\build\venv\Scripts\mozinstall -h
[task 2022-01-10T23:05:16.871Z] 23:05:16    ERROR - Errors received:
[task 2022-01-10T23:05:16.871Z] 23:05:16     INFO - Reading from file tmpfile_stderr
[task 2022-01-10T23:05:16.872Z] 23:05:16    ERROR -  Traceback (most recent call last):
[task 2022-01-10T23:05:16.872Z] 23:05:16    ERROR -    File "c:\mozilla-build\python3\lib\runpy.py", line 193, in _run_module_as_main
[task 2022-01-10T23:05:16.872Z] 23:05:16    ERROR -      "__main__", mod_spec)
[task 2022-01-10T23:05:16.872Z] 23:05:16    ERROR -    File "c:\mozilla-build\python3\lib\runpy.py", line 85, in _run_code
[task 2022-01-10T23:05:16.872Z] 23:05:16    ERROR -      exec(code, run_globals)
[task 2022-01-10T23:05:16.872Z] 23:05:16    ERROR -    File "C:\Users\task_1641847737\build\venv\Scripts\mozinstall.exe\__main__.py", line 4, in <module>
[task 2022-01-10T23:05:16.872Z] 23:05:16    ERROR -    File "C:\Users\task_1641847737\build\venv\lib\site-packages\mozinstall\__init__.py", line 8, in <module>
[task 2022-01-10T23:05:16.872Z] 23:05:16    ERROR -      from .mozinstall import *
[task 2022-01-10T23:05:16.872Z] 23:05:16    ERROR -    File "C:\Users\task_1641847737\build\venv\lib\site-packages\mozinstall\mozinstall.py", line 18, in <module>
[task 2022-01-10T23:05:16.872Z] 23:05:16    ERROR -      import requests
[task 2022-01-10T23:05:16.873Z] 23:05:16    ERROR -    File "C:\Users\task_1641847737\build\venv\lib\site-packages\requests\__init__.py", line 113, in <module>
[task 2022-01-10T23:05:16.873Z] 23:05:16    ERROR -      from . import packages
[task 2022-01-10T23:05:16.873Z] 23:05:16    ERROR -    File "C:\Users\task_1641847737\build\venv\lib\site-packages\requests\packages.py", line 7, in <module>
[task 2022-01-10T23:05:16.873Z] 23:05:16    ERROR -      locals()[package] = __import__(package)
[task 2022-01-10T23:05:16.873Z] 23:05:16    ERROR -  ModuleNotFoundError: No module named 'idna'
[task 2022-01-10T23:05:16.873Z] 23:05:16     INFO - Using _rmtree_windows ...
[task 2022-01-10T23:05:16.873Z] 23:05:16     INFO - Running command: del /F /Q "C:\Users\task_1641847737\tmpfile_stderr"
[task 2022-01-10T23:05:16.880Z] 23:05:16     INFO - Return code: 0
[task 2022-01-10T23:05:16.880Z] 23:05:16     INFO - Using _rmtree_windows ...
[task 2022-01-10T23:05:16.880Z] 23:05:16     INFO - Running command: del /F /Q "C:\Users\task_1641847737\tmpfile_stdout"
[task 2022-01-10T23:05:16.886Z] 23:05:16     INFO - Return code: 0
[task 2022-01-10T23:05:16.887Z] 23:05:16    ERROR - Return code: 1
[task 2022-01-10T23:05:16.887Z] 23:05:16     INFO - Running post-action listener: _resource_record_post_action
[task 2022-01-10T23:05:16.887Z] 23:05:16     INFO - [mozharness: 2022-01-10 23:05:16.887738Z] Finished install step (failed)
[task 2022-01-10T23:05:16.889Z] 23:05:16    FATAL - Uncaught exception: Traceback (most recent call last):
[task 2022-01-10T23:05:16.889Z] 23:05:16    FATAL -   File "C:\Users\task_1641847737\mozharness\mozharness\base\script.py", line 2358, in run
[task 2022-01-10T23:05:16.889Z] 23:05:16    FATAL -     self.run_action(action)
[task 2022-01-10T23:05:16.889Z] 23:05:16    FATAL -   File "C:\Users\task_1641847737\mozharness\mozharness\base\script.py", line 2292, in run_action
[task 2022-01-10T23:05:16.889Z] 23:05:16    FATAL -     self._possibly_run_method(method_name, error_if_missing=True)
[task 2022-01-10T23:05:16.889Z] 23:05:16    FATAL -   File "C:\Users\task_1641847737\mozharness\mozharness\base\script.py", line 2244, in _possibly_run_method
[task 2022-01-10T23:05:16.889Z] 23:05:16    FATAL -     return getattr(self, method_name)()
[task 2022-01-10T23:05:16.889Z] 23:05:16    FATAL -   File "C:\Users\task_1641847737\mozharness\mozharness\mozilla\testing\raptor.py", line 1039, in install
[task 2022-01-10T23:05:16.890Z] 23:05:16    FATAL -     super(Raptor, self).install()
[task 2022-01-10T23:05:16.890Z] 23:05:16    FATAL -   File "C:\Users\task_1641847737\mozharness\mozharness\mozilla\testing\testbase.py", line 636, in install
[task 2022-01-10T23:05:16.890Z] 23:05:16    FATAL -     self.binary_path = self.install_app(app=self.config.get("application"))
[task 2022-01-10T23:05:16.890Z] 23:05:16    FATAL -   File "C:\Users\task_1641847737\mozharness\mozharness\mozilla\testing\testbase.py", line 618, in install_app
[task 2022-01-10T23:05:16.890Z] 23:05:16    FATAL -     if "--source" in output:
[task 2022-01-10T23:05:16.890Z] 23:05:16    FATAL - TypeError: argument of type 'NoneType' is not iterable
[task 2022-01-10T23:05:16.890Z] 23:05:16    FATAL - Running post_fatal callback...
[task 2022-01-10T23:05:16.890Z] 23:05:16    FATAL - Exiting -1
[task 2022-01-10T23:05:16.890Z] 23:05:16     INFO - Running post-run listener: _resource_record_post_run
[taskcluster 2022-01-10T23:05:17.002Z]    Exit Code: 4294967295
[taskcluster 2022-01-10T23:05:17.002Z]    User Time: 0s
[taskcluster 2022-01-10T23:05:17.002Z]  Kernel Time: 31.25ms
[taskcluster 2022-01-10T23:05:17.002Z]    Wall Time: 1m16.3251407s
[taskcluster 2022-01-10T23:05:17.002Z]       Result: FAILED
[taskcluster 2022-01-10T23:05:17.002Z] === Task Finished ===
[taskcluster 2022-01-10T23:05:17.002Z] Task Duration: 1m16.3251407s
[taskcluster 2022-01-10T23:05:17.084Z] Uploading artifact public/logs/localconfig.json from file logs\localconfig.json with content encoding "gzip", mime type "application/octet-stream" and expiry 2023-01-10T21:34:41.835Z
[taskcluster 2022-01-10T23:05:17.271Z] Uploading artifact public/test_info/resource-usage.json from file build\blobber_upload_dir\resource-usage.json with content encoding "gzip", mime type "application/octet-stream" and expiry 2023-01-10T21:34:41.835Z
[taskcluster 2022-01-10T23:05:17.364Z] Uploading redirect artifact public/logs/live.log to URL https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/RTLXti2hRxS_GUgA0gwNuw/runs/0/artifacts/public/logs/live_backing.log with mime type "text/plain; charset=utf-8" and expiry 2023-01-10T21:34:41.835Z
[taskcluster:error] exit status 4294967295
Status: NEW → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE
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